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Dee***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Seasoned professional with 7 years of diverse experience spanning customer support, sales, project management, and escalation management. Skilled in wide range of tools, including Excel, AI-Tools."
Tools
Skills
Experience
Education
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Tools

Expert

Google AdwordsMS ExcelMS OfficePinterestAI ToolsGoogle DocsAsanaCanvaZapierChatGPTMonday.comPhotoshopSlackGoogle sheetsLoomOutlookFacebook Business Manager
Skills

Expert

Data ProcessingGoogle ResearchBack-Office OperationsExpense ManagementVideo EditingAI toolsCustomer SupportProject ManagementTravel ManagementLead GenerationLead Management
Experience
Online Business Manager|Wishup
Sep 2025 - Present
Currently working as an Online Business Manager, taking care of administrative tasks such as inbox, calendar management, and research.
Service Request Co-ordinator|British Telecom
Oct 2020 - Aug 2025
Experienced in managing projects by coordinating with multiple departments, minimizing delays, and ensuring timely delivery within established deadlines.
Customer Support|Concentrix
Sep 2019 - Sep 2020
Handled queries from UK-based customers, primarily related to devices and network issues, through chat support to ensure quick and effective resolution.
Education
Bachelor of Arts (Hons.)|Chatrpati Shivaji Maharaj Kanpur university
Batch of 2018
Completed an Honours degree in Economics, with a strong foundation in analytical and problem-solving skills
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Data ProcessingGoogle ResearchBack-Office OperationsExpense ManagementVideo EditingAI toolsCustomer SupportProject ManagementTravel ManagementLead GenerationLead ManagementGoogle AdwordsMS ExcelMS OfficePinterestAI ToolsGoogle DocsAsanaCanvaZapierChatGPTMonday.comPhotoshopSlackGoogle sheetsLoomOutlookFacebook Business Manager

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