Get $1,000 Benefits with a VA — Free Bookkeeper ($500) + Business Tools ($500)

Get $1,000 Benefits with a VA — Free Bookkeeper ($500) + Business Tools ($500)

Pra*** profile picture

Pra***

ONLINE BUSINESS ANALYST
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Analytical professional with 3 years experience, skilled in Excel, SQL, and communication, delivering data insights and supporting effective decision-making."
Tools

Expert

QuickbooksAdvanced ExcelG MeetCanvaZapierChatGPTGoogle CalendarSlackGoogle sheets

Good

MailchimpAsanaHubspotMonday.comLinked in Sales NavigatorLushaSQLPower BI
Skills

Expert

Google ResearchMIS ReportingMinutes Of MeetingProblem SolvingSocial Media MarketingAI tools

Good

Database ManagementE-CommerceLead GenerationOnline ResearchVideo EditingSocial Media ManagementTravel Management
Experience
Online Business Analyst|Wishup
Jul 2025 - Present
Supporting U.S. clients with daily business operations, including calendar management, project coordination, and inbox handling, ensuring efficiency and timely execution.
Quality Specialist|Amazon
Oct 2023 - Jul 2023
Collaborated with BA and tech teams on package delivery address classification for NA & EU, managed database reporting, and contributed in weekly business revenue meetings.
Process Associate|Amazon
Jul 2022 - Sep 2023
Handled escalation emails for refunds/returns, tracked potential abuse customers exploiting policies, and supported refund teams and escalation desk for customer resolutions.
Education
Bachelor of Commerce|St Xavier's University Kolkata
Batch of 2022
Completed Bachelor of Commerce with 8.22 CGPA, specialised in Finance; 3-year on-campus program providing strong foundation in commerce, accounting, and financial management.
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Google ResearchDatabase ManagementE-CommerceLead GenerationMIS ReportingMinutes Of MeetingOnline ResearchProblem SolvingSocial Media MarketingAI toolsVideo EditingSocial Media ManagementTravel ManagementQuickbooksAdvanced ExcelMailchimpG MeetAsanaCanvaZapierChatGPTHubspotMonday.comLinked in Sales NavigatorGoogle CalendarSlackLushaGoogle sheetsSQLPower BI

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