Get $1,000 Benefits — Free Bookkeeper ($500) + Business Tools ($500)

Get $1,000 Benefits — Free Bookkeeper ($500) + Business Tools ($500)

Muk*** profile picture

Muk***

ONLINE BUSINESS MANAGER
Availability
4 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Experienced operations professional with expertise in client management and technical support, skilled in process optimization, team leadership, and logistics, with hands-on startup experience."
Tools

Expert

YouTube AdsG MeetCanvaZapierWixGoogle CalendarGamma.appOtter.aiGrokPerplexity

Good

MS OfficeG SuiteAsanaChatGPTMonday.comGoogle sheetsAndroidPromo (video editing)Adobe PhotoshopEventbrite
Skills

Expert

Google ResearchApp TestingAdministrative WorkFacebook MarketingFacebook MarketplaceGraphic DesigningPoster DesigningSocial Media ManagementExecutive AssistanceCustomer SupportCalendar ManagementCreative Design

Good

Video EditingFinancial AnalysisEvent ManagementInvoicingPresentationsReal Estate
Experience
Online Business Manager|Wishup
Jul 2025 - Present
Manages client communications, oversees teams, prepares performance metrics, coordinates resources, and ensures operational efficiency through data-driven decisions and tool integration.
Warehouse Associate|PnG(Canada)
Apr 2024 - May 2025
Optimized assembly line efficiency using ERP tools, coordinated logistics, ensured quality control, managed custom orders, and streamlined warehouse communication for timely order fulfillment.
Technical Support Representative/Underwriting|Gatestone(Canada)
May 2020 - Apr 2024
Handled technical support and customer interactions, resolved network and device issues, supported digital services, met sales targets, coordinated field technicians, and performed pre-underwriting fo
Senior Associate(Financial Advisor)|Fiserv(India)
May 2018 - Sep 2018
Provided lease-end support for automotive clients, managed inbound and outbound communications, explained financial options, and maintained CRM records for efficient follow-ups.
Education
Occupational Health and Safety|Conestoga College
Batch of 2020
Earned 1-Year Graduate Certificate in Occupational Health, Safety & Wellness from Conestoga College, Gained Expertise in Hazard Identification, Risk Management, and Regulatory Compliance.
Project Management|Conestoga College
Batch of 2019
Earned 1-Year Graduate Certificate in Project Management from Conestoga College, Brantford, ON (2018–19), Gained Expertise in Project Planning, Execution, Risk Management, and Agile Methodologies.
Bachelors Of Engineering.|Guru Gobind Singh IP University
Batch of 2013
Developed Strong Expertise in Mechanical Design, Automation, Robotics, and CAD/CAM.
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Google ResearchApp TestingAdministrative WorkFacebook MarketingFacebook MarketplaceVideo EditingFinancial AnalysisEvent ManagementGraphic DesigningInvoicingPoster DesigningPresentationsSocial Media ManagementExecutive AssistanceReal EstateCustomer SupportCalendar ManagementCreative DesignMS OfficeYouTube AdsG SuiteG MeetAsanaCanvaZapierChatGPTMonday.comWixGoogle CalendarGoogle sheetsAndroidPromo (video editing)Adobe PhotoshopGamma.appOtter.aiEventbriteGrokPerplexity

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