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Administrative WorkEmail MarketingMinutes Of MeetingManagement ReportingOnline ResearchPresentationsReportingClient RelationshipCustomer ServiceCustomer Support - VoiceCustomer Support - ChatCustomer SupportEmail Management
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Data ProcessingGoogle ResearchProject ManagementInbox ManagementCalendar Management
Experience
Online Business ManagerWishup
Aug 2025 - Present
Currently working on administrative, research tasks, calendar and inbox management.
Senior AnalystHCL Tech
Sep 2020 - Jul 2025
Experienced IT professional with 5 years at HCL Technologies, skilled in global service desk support via voice, chat, and email, ensuring smooth issue resolution and strong client satisfaction.
AnalystCentre for Monitoring Indian Economy (CMIE) Pvt. Ltd.
Apr 2018 - Jul 2020
My role involved editing, analysing, and publishing news articles related to the Indian economy on the organization's website.
Equity Dealer (Derivatives)India Infoline Ltd.
Sep 2017 - Mar 2018
My role involved managing trading account of clients, intiating trades on their behalf. Assisting clients in making investment decisions.
Assistant AccountantData Technosys Pvt. Ltd.
Jan 2014 - Oct 2016
I was responsible for maintaining the firm’s daily account books and regularly updating data in the CRM system.
Education
Masters of Business AdministrationSikkim Manipal University
Batch of 2012
I completed my Master’s in Business Administration with a specialization in Finance.
Bachelor of CommerceLucknow University
Batch of 2010
I completed my Bachelor’s in Commerce, which provided a foundation in business, accounting, finance, and economics.
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