Currently working as an Online Business Manager focusing on Inbox Management, Calendar Management, Research and other executive administration tasks.

Served as primary contact for clients, resolving order and shipment issues, coordinating with teams and suppliers, and logging interactions in CRM.

Handled inquiries, processed and tracked orders, resolved customer issues, collaborated with teams, and generated insights to boost service efficiency and satisfaction.

Supported customers with debt management, structured repayment plans, and advisory guidance, achieving collection goals and maintaining professional client relations.

Completed Bachelor of Engineering at Visvesvaraya Technological University, gaining solid technical knowledge, problem-solving skills, practical experience in engineering principles and application