Handled end-to-end technical recruitment — sourcing, screening, coordinating with clients, managing interviews, and ensuring successful placements for global tech companies.

Handled global travel customer queries, managed reservations and cancellations, ensured high satisfaction, resolved issues efficiently, and maintained top performance in service quality.

Handled financial customer queries via email, verified documents, resolved transaction issues, ensured 100% quality performance, and consistently achieved daily targets with excellent communication.

Completed MBA in Human Resources from St. John’s PG College with First Distinction, gaining strong expertise in people management, organizational behavior, and strategic HR practices.

Earned a Bachelor’s degree in Mathematics, Statistics, and Computer Science from Omega Degree Women’s College with a CGPA of 9.22, building strong analytical and problem-solving skills.