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Har***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Mechanical Engineer with more than 7 years of experience in Client Operations, Handling Business Escalations, Project Management, Team Leadership and E-commerce (Chats and Calls)."
Tools
Skills
Experience
Education
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Tools

Expert

MS Office

Good

G SuiteAsanaMS Powerpoint

Beginner

MS ExcelCanvaChatGPTHubspotGrammarly
Skills

Expert

Google ResearchE-Commerce

Good

Management ReportingPresentationsProject Management
Experience
Escalations supervisor|Amazon
Sep 2018 - Oct 2025
I have over 5 years of experience working as an Escalation Supervisor at Amazon, where I specialized in Client Operations, Business Escalations, Project Management, Team Leadership and E-commerce.
Education
Mechanical Engineering|Jammu University
Batch of 2016
I have done my Mechanical Engineering from the University of Jammu, completed in 2016. My academic background has provided me with a strong foundation in core mechanical engineering.
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