Collaborating with the wishup team and demonstrating proficiency in Executive assistance, Inbox & Calendar management, Excel, MS office and various other tools.

Worked as a Project Lead on an AI integration initiative at Amazon, focused on enhancing the Amazon chatbot to improve issue resolution and reduce repeat customer contacts.

Worked as an Escalation Supervisor at Amazon, where I specialized in Client Operations, Business Escalations, Project Management, Team Leadership and E-commerce.

Worked at Amazon as an Associate with the Seller Support team, managing the onboarding process for new sellers on the Amazon marketplace. Assisted sellers in setting up their accounts.

Worked at Amazon as a Frontline Associate managing multi-skill support, including chats, calls, and emails. Demonstrated strong communication, problem-solving, and multitasking abilities to ensure eff

I have done my Mechanical Engineering from the University of Jammu, completed in 2016. My academic background has provided me with a strong foundation in core mechanical engineering.