Get $1,000 Benefits with a VA — Free Bookkeeper ($500) + Business Tools ($500)

Get $1,000 Benefits with a VA — Free Bookkeeper ($500) + Business Tools ($500)

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Pal***

ONLINE BUSINESS ANALYST
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Empathetic and detail-oriented professional with 2+ years in customer support. Strong communicator, quick learner, and creative thinker passionate about problem-solving and client satisfaction."
Tools
Skills
Experience
Education
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Tools

Good

MS OfficeSalesforceSAP

Beginner

MS ExcelPower BI
Skills

Expert

Customer Support

Good

Google ResearchData Management

Beginner

Minutes Of MeetingAI tools
Experience
Senior Associate|WNS
Sep 2022 - Sep 2025
Handled customer queries and resolved issues efficiently at WNS. Ensured high client satisfaction through clear communication, timely support, and process accuracy.
Education
Bachelors of Computer Aplication|Govt. Holkar Science College Indore, Madhya Pradesh
Batch of 2022
Completed a Bachelor’s in Computer Applications (BCA), gaining strong knowledge in programming, databases, and IT fundamentals with a focus on analytical and problem-solving skills.
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