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Expert
Data ProcessingGoogle ResearchBack-Office OperationsAdministrative WorkInventory ManagementMIS ReportingProcess ImplementationProcurementVendor ManagementClient RelationshipCustomer ServiceData Management
Experience
Online Business ManagerWishup
Sep 2025 - Present
OBM focused on organizing schedules, managing projects, optimizing processes, and ensuring seamless day-to-day business operations.
Assistant Manager OpsBenesse India PVT LTD
Mar 2024 - Feb 2025
Managed end-to-end production, procurement, and vendor operations using ZOHO ERP, driving 10% cost savings and improving warehouse efficiency by 20%.
Business OperationThink and Learn Pvt Ltd
Apr 2022 - Jul 2023
Enhanced academic operations, improved retention by 20%, reduced delivery errors by 50%, and led large-scale events boosting engagement and service quality.
Operations ManagerGobind Engineering works
Sep 2020 - Mar 2022
Led procurement and inventory operations worth ₹3M annually, applied Lean Six Sigma to cut wastage, optimize stock, and streamline delivery efficiency.
Ground OperationsInterglobe Aviation Ltd
Feb 2020 - Jul 2020
Delivered 100% customer service rating, resolved 15+ daily issues, supervised teams, and implemented service improvements boosting satisfaction by 20%.
Operations SupervisorGobind Engineering Works
Aug 2016 - Dec 2019
Supervised production achieving 6,500+ monthly units with 95% accuracy, optimized inventory for 10% savings, and led a 10-member team to meet output goals.
Education
Bachelor's in Business AdministrationTrident Academy of Creative Technology
Batch of 2016
Specialized in operations and business management, certified in Lean Six Sigma and Computer Applications for process and efficiency improvement.
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