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Pra*** profile picture

Pra***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"A seasoned professional with 10+ years of experience in Receivable Operation Management, driving BPMS projects, capacity planning and continuous improvement"
Tools

Expert

MS OfficeAI ToolsGoogle DocsG SuiteG MeetGoogle CalendarAsanaZapierMonday.comZoomSlackCalendlySAPOutlook

Good

MS ExcelGoogle sheetsOracle NetsuitePower BI
Skills

Expert

Accounts ReceivableEvent ManagementMinutes Of MeetingProcess MappingResearchSchedule ManagementClient RelationshipCustomer ServiceProject ManagementInbox ManagementAI toolsData ManagementCustomer SupportCalendar ManagementData Visualization

Good

Travel ManagementCRMCreative Design
Experience
Online Business Manager|Wishup
Oct 2025 - Present
Provided comprehensive executive administrative support, specializing in calendar management, inbox prioritization, and strategic research initiatives.
Assistant Manager Operations|Genpact India Pvt. Ltd.
Feb 2021 - Oct 2025
Handled end to end operations of a pharmaceutical company's receivables and managed a team of 10 members in Order to Cash domain. Implemented BPMS projects.
AR Specialist|Clean Harbors
Feb 2019 - Feb 2021
Managed a 1500 account portfolio, handling receivables after complex acquisitions, coordinating with cross-functional teams like Sales, Controller and Customer support.
AR Analyst|Cognizant
Feb 2018 - Sep 2018
Handled a $87M portfolio (~300 accounts), led successful pilot transition, and developed comprehensive SOPs and process maps using Microsoft Visio.
Recovery Specialist|Synchrony
Sep 2017 - Feb 2018
Worked as a recovery analyst, assisting U.S. credit card customers via calls, handling deceased/bankruptcy accounts, and preparing settlement plans.
AR Associate|Dell Technologies
Oct 2015 - Apr 2017
Managed a $26M portfolio (400 accounts), reconciling complex AR issues. Drove on-time collections, by reducing open cash by teaming with cross functional teams.
Education
Bachelor of Commerce (Hons)|Osmania University
Batch of 2013
Graduated with Bachelors of Commerce in the honours domain
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Accounts ReceivableEvent ManagementMinutes Of MeetingProcess MappingResearchSchedule ManagementTravel ManagementCRMClient RelationshipCustomer ServiceProject ManagementInbox ManagementAI toolsData ManagementCustomer SupportCalendar ManagementData VisualizationCreative DesignMS ExcelMS OfficeAI ToolsGoogle DocsG SuiteG MeetGoogle CalendarAsanaZapierMonday.comZoomSlackGoogle sheetsOracle NetsuiteCalendlySAPPower BIOutlook

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