Get $1,000 Benefits — Free Bookkeeper ($500) + Business Tools ($500)

Get $1,000 Benefits — Free Bookkeeper ($500) + Business Tools ($500)

Som*** profile picture

Som***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Detail-oriented researcher and analyst skilled in delivering actionable insights and driving data-driven decisions. Passionate about clear communication and continuous improvement."
Tools

Expert

Google DocsChatGPTSlacknotionGoogle sheetsGeminiwindowOutlookGamma.appPerplexity

Good

G MeetGoogle CalendarLoomClipchamp
Skills

Expert

Minutes Of MeetingOnline ResearchResearchSchedule ManagementTravel ManagementCRMBusiness Email WritingQuality AssuranceCustomer ServiceFormat the ArticleInbox ManagementAdvanced Google ResearchEmail ManagementCalendar Management

Good

Google ResearchVideo EditingExecutive AssistanceProject ManagementTravel PlanningAI tools
Experience
Online Business Manager|Wishup
Nov 2025 - Present
Handled EA operations including client communications, travel planning and bookings, calendar and inbox management, research and documentation in Notion, meeting notes, reports, and onboarding support
Technical Support Associate|Teleperformance
May 2024 - Aug 2025
Managed Microsoft customer queries on refunds, billing, downloads, installation, and activation; supported M365 services, ensured SLA compliance, and handled CRM cases with timely escalations.
Customer Service Associate|Amazon Development Centre India Pvt. Ltd.
Feb 2023 - Aug 2023
Provided end-to-end support for retail product queries, order issues, returns and refunds; resolved multichannel customer concerns, educated users on Amazon services and ensured accurate case handling
Education
Bachelor of Business Administration|Devi Ahilya Vishwavidyalaya, Indore
Batch of 2024
With a Bachelor of Business Administration, I bring strategic acumen and admin mastery. Focused on organization, efficient project management, and driving your business success with precision.
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Google ResearchVideo EditingMinutes Of MeetingOnline ResearchResearchSchedule ManagementTravel ManagementCRMBusiness Email WritingQuality AssuranceCustomer ServiceExecutive AssistanceProject ManagementTravel PlanningFormat the ArticleInbox ManagementAdvanced Google ResearchAI toolsEmail ManagementCalendar ManagementGoogle DocsG MeetChatGPTGoogle CalendarSlacknotionGoogle sheetsLoomGeminiwindowOutlookClipchampGamma.appPerplexity

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