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Google Docs
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window
Gamma.app
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ClipchampSkills
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Minutes Of MeetingCRMQuality AssuranceCustomer ServiceOnline ResearchResearchSchedule ManagementTravel ManagementBusiness Email WritingInbox ManagementFormat the ArticleAdvanced Google ResearchEmail ManagementCalendar Management
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Google ResearchVideo EditingExecutive AssistanceTravel PlanningProject ManagementAI tools
Experience
Online Business ManagerWishup
Sep 2025 - Present
Enhances organizational performance through refined process management, strategic coordination, and meticulous oversight of daily operations.
Technical Support AssociateTeleperformance
May 2024 - Aug 2025
Managed Microsoft customer queries on refunds, billing, downloads, installation, and activation; supported M365 services, ensured SLA compliance, and handled CRM cases with timely escalations.
Customer Service AssociateAmazon Development Centre India Pvt. Ltd.
Feb 2023 - Aug 2023
Provided end-to-end support for retail product queries, order issues, returns and refunds; resolved multichannel customer concerns, educated users on Amazon services and ensured accurate case handling
Education
Bachelor of Business AdministrationDevi Ahilya Vishwavidyalaya, Indore
Batch of 2024
With a Bachelor of Business Administration, I bring strategic acumen and admin mastery. Focused on organization, efficient project management, and driving your business success with precision.
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