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Minutes Of MeetingOnline ResearchResearchSchedule ManagementTravel ManagementCRMBusiness Email WritingQuality AssuranceCustomer ServiceFormat the ArticleInbox ManagementAdvanced Google ResearchEmail ManagementCalendar Management
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Google ResearchVideo EditingExecutive AssistanceProject ManagementTravel PlanningAI tools
Experience
Online Business ManagerWishup
Nov 2025 - Present
Handled EA operations including client communications, travel planning and bookings, calendar and inbox management, research and documentation in Notion, meeting notes, reports, and onboarding support
Technical Support AssociateTeleperformance
May 2024 - Aug 2025
Managed Microsoft customer queries on refunds, billing, downloads, installation, and activation; supported M365 services, ensured SLA compliance, and handled CRM cases with timely escalations.
Customer Service AssociateAmazon Development Centre India Pvt. Ltd.
Feb 2023 - Aug 2023
Provided end-to-end support for retail product queries, order issues, returns and refunds; resolved multichannel customer concerns, educated users on Amazon services and ensured accurate case handling
Education
Bachelor of Business AdministrationDevi Ahilya Vishwavidyalaya, Indore
Batch of 2024
With a Bachelor of Business Administration, I bring strategic acumen and admin mastery. Focused on organization, efficient project management, and driving your business success with precision.
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