Serving as single POC for clients, utilizing Salesforce, leading a team, handling sales follow-ups, service testimonials, and the installation. Elevating brand image and presence.

Monitoring client's account details for non payments and irregularities. Following up and collecting the payments and also generating invoice and performing account reconciliation.

Front end and backend social media operations and escalation. Analysing and solving escalation in X, LinkedIn, Facebook and Instagram. Elevating brand presence and response. Training new recruits.

I hold a BBA, giving me a strong foundation in marketing, management and communication. It helps me bring strategic thinking, problem-solving and a professional approach to every client project.