Online Business Manager overseeing inbox and calendar management, research, data organisation, workflow optimisation, and automation systems to improve efficiency and day-to-day business operations.

Managed Medtech teams, scheduled assignments by skill, led team meetings, oversaw supplies, maintained reports with analysis, and ensured patient satisfaction through efficient scheduling.

Delivered prompt customer support, resolved inquiries accurately, ensured satisfaction, identified upsell and cross-sell opportunities, and built strong customer relationships.

Bachelor of Science secured 84%, with strong analytical and problem-solving skills , applied to healthcare operations and relationship management