Get $1,000 Benefits — Free Bookkeeper ($500) + Business Tools ($500)

Get $1,000 Benefits — Free Bookkeeper ($500) + Business Tools ($500)

Sra*** profile picture

Sra***

ONLINE BUSINESS ANALYST
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Detail-oriented Virtual Assistant and Customer Support Specialist with experience in Amazon and Teleperformance. I expertly manage administrative tasks, CRM systems, and provide blended support."
Tools

Expert

G MeetAsanaZapierChatGPTZoomSlackGemini

Good

MS OfficeExcelGoogle Calendar
Skills

Expert

Google ResearchProblem SolvingCRMClient RelationshipProject ManagementInbox ManagementCalendar Management

Good

Data Management
Experience
Online Business Analyst|Wishup
Oct 2025 - Present
As an online business analyst, I leverage prompt engineering, research, and automation to optimize workflows, alongside expert inbox and calendar management for efficiency.
Virtual Assistant|Wing Assistant
Jul 2024 - Sep 2025
An expert virtual assistant specializing in time, email, and calendar management, including tools like Calendly. I optimize workflows to enhance executive efficiency and productivity.
Voice Customer Support|Amazon dovelopment Center
Feb 2023 - Aug 2023
An experienced professional in Amazon Voice Support, I excel at listening, problem-solving, and providing quick, accurate, and empathetic customer resolutions.
Customer Service Associate|Teleperformance
Nov 2021 - Dec 2022
An adept customer service associate specializing in blended support, focusing 70% on chat and 30% on calls. I prioritise quick, empathetic problem-solving to ensure accurate and effective resolutions.
Education
Master's of Business Administration|Jaipur Engineering college and research University
Batch of 2023
Completed my MBA in Marketing Management from JECRC University, Jaipur, in 2023. I offer fresh, strategic marketing knowledge and skills to drive growth.
Bachelor of Computer Application|Maharshi Dayanand Sarawati University, Ajmer
Batch of 2020
I completed my BCA from MDSU Ajmer in 2020, providing a strong foundation in computer applications and technical problem-solving skills.
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Google ResearchProblem SolvingCRMClient RelationshipProject ManagementInbox ManagementData ManagementCalendar ManagementMS OfficeExcelG MeetAsanaZapierChatGPTGoogle CalendarZoomSlackGemini

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