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Administrative WorkProcess ImplementationOnline ResearchProblem SolvingReportingSchedule ManagementTeam ManagementTravel ManagementCRMBudgetingQuality AssuranceClient RelationshipInbox ManagementReconciliationAI toolsData EntryCustomer SupportCalendar ManagementHealthcare OperationsHealthcare Scheduling
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Online Business ManagerWishup.co
Sep 2025 - Present
Managed client operations including inbox, calendar, CRM, projects, and automation while supporting data management, research, and high-quality business communication.
Team LeadBeeperMD
Jan 2023 - Sep 2025
Led NP Management team; handled scheduling, QA, and workforce training. Improved workflows, managed EHR operations, and coordinated with cross-functional teams for smooth US healthcare operations.
Academy ManagerMohit Commerce Academy
Apr 2022 - Jan 2023
Oversaw daily academy operations, scheduling, vendor coordination, accounts, and parent communication while streamlining processes for smooth academic functioning.
Customer Support RepresentativeTeleperformance
Dec 2021 - Apr 2022
Provided international customer support, resolved service issues, maintained accurate CRM logs, and ensured high-quality communication in a fast-paced environment.
Education
Bachelor of ArtsPanjab University
Batch of 2021
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Administrative WorkProcess ImplementationOnline ResearchProblem SolvingReportingSchedule ManagementSocial Media ManagementTeam ManagementTravel ManagementCRMBudgetingQuality AssuranceClient RelationshipProject ManagementInbox ManagementExcel IntermediateReconciliationAI toolsSales CRMData EntryData ManagementCustomer SupportCalendar ManagementHealthcare OperationsHealthcare SchedulingMS OfficePinterestExcelAdvanced ExcelG SuiteAsanaCanvaZapierChatGPTHubspotRedditPhotoshopZoomGrammarlySlackZocdocLoomCalendlyGeminiPower BIAirbnbBooking.comOutlookClipchampGamma.appNotebook LMGrokPerplexityApollo.ioCapcutTeamsDocusignRocketReachGoogle Calendarwhatsapp
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