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Get $1,000 Benefits — Free Bookkeeper ($500) + Business Tools ($500)

Jam*** profile picture

Jam***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"AI powered business operator and senior online manager driving outcomes with automation scalable systems efficient ops sales growth and strong customer support communication and problem resolution"
Tools

Expert

Monday.comAI Tools

Good

QuickbooksMS ExcelMS OfficeG SuiteAsanaCanvaChatGPTHubspotAnydeskSlackMailchimp
Skills

Expert

Customer Service

Good

Administrative WorkOnline ResearchSocial Media ManagementProject ManagementInbox ManagementAI toolsSales CRMData ManagementCalendar Management
Experience
Online Business Manager|Wishup
May 2025 - Present
I enhance client productivity through efficient inbox and calendar management, automation setup, AI prompting, and professional communication at Wishup. Skilled in inbox and calendar management, auto
Customer Experience Specialist|Omprime Technologies
Sep 2022 - Apr 2025
Handled technical support, escalations, dispute resolution, and customer issues with clear communication and empathy while using CRM tools to ensure timely and accurate resolutions.
Travel Consultant|Traveluro
Aug 2021 - Aug 2022
Worked as a travel consultant handling hotel reservations, sales, and dispute resolution, delivering accurate booking support, clear communication, and efficient customer-focused solutions.
Key Account Management Executive|ProProfs
Jan 2020 - Mar 2021
Worked as a Key Account Management Executive at ProProfs managing client accounts, supporting SaaS LMS adoption, resolving issues, and ensuring smooth onboarding and customer satisfaction.
Customer Support Associate|Teleperformance
Jan 2018 - Dec 2019
Worked as a customer support associate handling US tech support, resolving technical issues, guiding customers through troubleshooting, and ensuring clear communication and service quality.
Education
Bachelor of Commerce|Sri Venkateshwara University
Batch of 2013
Completed Bachelor's of Commerce in 2013 from SVU Tirupati with a strong foundation in commerce, accounting, and business concepts, demonstrating consistent academic performance and commitment.
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Administrative WorkOnline ResearchSocial Media ManagementCustomer ServiceProject ManagementInbox ManagementAI toolsSales CRMData ManagementCalendar ManagementQuickbooksMS ExcelMS OfficeG SuiteAsanaCanvaChatGPTHubspotAnydeskSlackMailchimpMonday.comAI Tools

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