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Skills
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Social Media ManagementClient RelationshipContent WritingCustomer Support - Chat
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Administrative WorkVideo EditingCalendar ManagementInbox Management
Experience
Customer Support AssociateTech Mahindra
May 2025 - Aug 2025
Supporting E-commerce platform (Flipkart) customers with their queries and providing resolutions.
HR InternAsirvad Microfinance
Nov 2024 - Jan 2025
• Learned Key HR processes such as Employee Recruitment, Onboarding.
• Participated in Real-Time HR operations.
• Observed company’s overall Manpower deployment.
Relationship ManagerRock For Sure
Sep 2022 - Sep 2023
• Cultivated strong customer relationship and assisted in resolving queries.
• Achieved daily revenue targets through effective collection strategies.
Warehouse SupervisorSuper Agencies (HeroMotocorp)
Aug 2021 - Sep 2022
• Managing Supply Chain of vehicles to sub-dealers/customers.
• Inventory Management and Stock Control with Inward/Outward.
• Managing Customer Relations.
• Data Updating and Report Formatting.
Education
Master of Business AdministrationRani Durgavati Vishwavidyalaya, Jabalpur
Batch of 2025
MBA in Human Resource and Information Technology with comprehensive training in HR management, organizational behavior, HR analytics, and the integration of IT for strategic business solutions
Bachelor of Computer ApplicationRani Durgavati Vishwavidyalaya, Jabalpur
Batch of 2020
BCA graduate with a strong foundation in computer applications.
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