Tools
Expert
Google Docs
ChatGPT
Google Calendar
Webscraper
Google sheetsGood
MS Office
AI Tools
Mailchimp
Canva
Zapier
Power BISkills
Expert
Email MarketingSocial Media ManagementWeb ScrapingClient RelationshipCustomer Support - ChatData Management
Good
Administrative WorkVideo EditingLead GenerationInbox ManagementAutomationCalendar Management
Experience
Online Business AnalystWishup
Dec 2025 - Present
Enhancing clients' productivity through Calendar Management, Inbox Management, Lead Generation, Web Scraping, Email Marketing, AI prompting, Automations, Report Formatting, Google Workspace, MS Office
Customer Support AssociateTech Mahindra
May 2025 - Aug 2025
Assisting E-commerce platform (Flipkart) customers with their queries and providing resolutions through chat support. Maintaining customer satisfaction metrics like the resolution rate.
HR InternAsirvad Microfinance
Nov 2024 - Jan 2025
Learned Key HR processes such as Employee Recruitment and Onboarding. Participated in Real-Time HR operations. Observed the company’s overall Manpower deployment.
Relationship ManagerRock For Sure
Sep 2022 - Sep 2023
Cultivated strong customer relationships and assisted in resolving queries. Achieved daily revenue targets through effective collection strategies.
Warehouse SupervisorSuper Agencies (HeroMotocorp)
Aug 2021 - Sep 2022
Managing the supply chain with sub-dealers by dispatching 10000+ vehicles annually. Inventory Management with daily Inward/Outward. Solving sub-dealers' queries. Data management & Report Formatting.
Education
Master of Business AdministrationRani Durgavati Vishwavidyalaya, Jabalpur
Batch of 2025
MBA in Human Resource and Information Technology with comprehensive training in HR management, organizational behavior, HR analytics, and the integration of IT for strategic business solutions
Bachelor of Computer ApplicationRani Durgavati Vishwavidyalaya, Jabalpur
Batch of 2020
BCA graduate with a strong foundation in computer applications.
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Administrative WorkVideo EditingEmail MarketingLead GenerationSocial Media ManagementWeb ScrapingClient RelationshipInbox ManagementCustomer Support - ChatAutomationData ManagementCalendar ManagementMS OfficeAI ToolsMailchimpGoogle DocsCanvaZapierChatGPTGoogle CalendarWebscraperGoogle sheetsPower BI
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