Tools
Expert
Good
Skills
Expert
Social Media ManagementClient RelationshipCustomer Support - Chat
Good
Administrative WorkVideo EditingInbox ManagementCalendar Management
Experience
Online Business AnalystWishup
Dec 2025 - Present
Supporting international clients as a VA. Excelled in Automation, Calendar Management, and Inbox Management.
Customer Support AssociateTech Mahindra
May 2025 - Aug 2025
Supporting E-commerce platform (Flipkart) customers with their queries and providing resolutions.
HR InternAsirvad Microfinance
Nov 2024 - Jan 2025
Learned Key HR processes such as Employee Recruitment and Onboarding. Participated in Real-Time HR operations. Observed the company’s overall Manpower deployment.
Relationship ManagerRock For Sure
Sep 2022 - Sep 2023
Cultivated strong customer relationships and assisted in resolving queries. Achieved daily revenue targets through effective collection strategies.
Warehouse SupervisorSuper Agencies (HeroMotocorp)
Aug 2021 - Sep 2022
Managing the supply chain of vehicles to sub-dealers/customers. Inventory Management and Stock Control with Inward/Outward. Managing Customer Relations. Data Updating and Report Formatting.
Education
Master of Business AdministrationRani Durgavati Vishwavidyalaya, Jabalpur
Batch of 2025
MBA in Human Resource and Information Technology with comprehensive training in HR management, organizational behavior, HR analytics, and the integration of IT for strategic business solutions
Bachelor of Computer ApplicationRani Durgavati Vishwavidyalaya, Jabalpur
Batch of 2020
BCA graduate with a strong foundation in computer applications.
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