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Lat***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Customer-focused sales professional with experience in ayurvedic and solar solutions, strong in customer support, problem-solving, needs assessment, cost-benefit guidance and regular client follow-up."
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Experience
Senior Customer Support Executive|KRM Ayurveda
Mar 2022 - Dec 2025
Worked as a sales specialist promoting ayurvedic products, offering tailored solutions and conducting weekly follow-ups while coordinating ongoing support from doctors, dieticians and yoga specialist.
Senior Customer Support Representative|Wipro
Jun 2019 - Mar 2022
Handled product queries, technical issues and service complaints using active listening and problem-solving skills, ensuring prompt resolutions, high customer satisfaction and reducing resolution time
Sales Executive|I Experts
Aug 2018 - Apr 2019
Educated residential and commercial clients on solar solutions, estimated savings based on power usage, recommended cost-effective panels and scheduled appointments with solar reps for quotations.
Education
Bachelor in Life Sciences|Swami Shraddhanand College, Delhi University
Batch of 2018
Interdisciplinary knowledge of botany, zoology, chemistry, genetics, biotechnology and environmental science, demonstrating strong scientific understanding and analytical skills.
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