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Google ResearchInside SalesEvent ManagementMinutes Of MeetingOnline ResearchOutbound SalesProblem SolvingResearchSalesSchedule ManagementTravel ManagementBusiness Email WritingClient RelationshipCustomer ServiceExecutive AssistanceProject ManagementSales SupportTravel PlanningResearch TopicWrite IntroductionInbox ManagementAdvanced Google ResearchCustomer Support - VoiceAI toolsLead ManagementSales CRMCustomer SupportCalendar ManagementHealthcare Scheduling
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Experience
Senior Customer Support ExecutiveKRM Ayurveda
Mar 2022 - Dec 2025
Consultative sales specialist in wellness products, delivering personalized solutions, structured follow-ups, and coordinating with doctors and wellness experts to drive customer results.
Senior Customer Support RepresentativeWipro
Jun 2019 - Mar 2022
Operations-driven customer support professional skilled in structured processes, ticket management, root-cause analysis and SLA adherence, delivering faster resolutions and high customer satisfaction.
Sales ExecutiveI Experts
Aug 2018 - Apr 2019
Consultative sales professional skilled in client education, needs analysis, value-based recommendations, and appointment setting. Drives revenue by matching solutions to customer usage and budgets.
Education
Bachelor in Life SciencesSwami Shraddhanand College, Delhi University
Batch of 2018
Interdisciplinary knowledge of botany, zoology, chemistry, genetics, biotechnology and environmental science, demonstrating strong scientific understanding and analytical skills.
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Google ResearchInside SalesEvent ManagementMinutes Of MeetingOnline ResearchOutbound SalesProblem SolvingResearchSalesSchedule ManagementTravel ManagementWeb ScrapingCRMBusiness Email WritingClient RelationshipCustomer ServiceExecutive AssistanceProject ManagementSales SupportTravel PlanningResearch TopicWrite IntroductionInbox ManagementAdvanced Google ResearchCustomer Support - VoiceAI toolsLead ManagementSales CRMAutomationCustomer SupportEmail ManagementCalendar ManagementHealthcare SchedulingApolloMS ExcelMS OfficeAI ToolsMailchimpGoogle DocsG MeetAsanaCanvaZapierChatGPTHubspotMonday.comRocketReachScrapp ExtensionGoogle CalendarWebscraperAnydeskZoomGrammarlySlackskypeGoogle sheetsLoomCalendlyPaypalGeminiLeadSqareMS PowerpointwhatsappOutlookGamma.appNotebook LMPerplexityApollo.ioGoHighLevel
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