Tools
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Skills
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Online ResearchResearchData ManagementGoogle ResearchBack-Office OperationsAdministrative WorkCustomer SupportAdvanced Google ResearchResearch TopicTravel ManagementWeb Scraping
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Inbox ManagementAI toolsSales CRMCalendar ManagementEmail MarketingMinutes Of MeetingData EntryCRM
Experience
Online Business ManagerWishup
Oct 2025 - Present
I enhance client productivity through efficient inbox and calendar management, automation setup, AI prompting, and professional communication at Wishup.
Senior AnalystDell Technologies
Sep 2021 - Oct 2025
Managed 300+ accounts, driving 15% revenue growth and 98% CSAT. Boosted team productivity by 25% and reduced revenue delays by 15%. Improved CSAT from 67.56% to 88.97% via L2 support.
Education
MBAIMT CDL
Batch of 2025
Focused on strategic management, business innovation, and entrepreneurship, building advanced skills in leadership, financial analysis, and market strategy to drive growth.
B.Tech Computer ScieneUPES
Batch of 2020
Comprehensive study of fundamental Computer Science principles, including data structures, algorithms, and software engineering, providing the technical foundation for IT operations.
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