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Get $1,000 Benefits — Free Bookkeeper ($500) + Business Tools ($500)

Sha*** profile picture

Sha***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Dynamic professional with 10+ years across operations, account and catalog management, e-commerce, hospitality and sports leadership, driving process improvement, team growth and client success."
Tools

Expert

MS ExcelMS Office
Skills

Expert

Back-Office OperationsAdministrative WorkE-CommerceHiring AssistanceCustomer Support
Experience
Account Manager (Operations)|OYO ROOMS (UNITED KINGDOM)
Jul 2025 - Nov 2025
Account Manager with OYO UK experience, managing group and corporate bookings, contracts, PMS systems and client relationships to ensure smooth operations and maximize revenue.
Freelance- Trek Leader and Leadership Facilitator|Gestalt Adventures
Oct 2022 - Dec 2023
Adventure and leadership facilitator with experience leading Himalayan treks, school programs and endurance expeditions focused on teamwork and personal growth.
Catalog Lead – AVS (US)|Amazon
Mar 2021 - Jul 2025
Amazon US Catalog Lead with experience of managing top brand accounts, improving catalog quality, mentoring teams and driving process improvements for operational excellence.
Sports Leader|Decathlon Sports
Mar 2016 - Oct 2020
Decathlon Sports Leader with end-to-end ownership of retail and e-commerce operations, managing P&L, teams, supply chain, events and customer experience across multi-city markets.
Industrial Training|ITC Mughal (Agra)
Jul 2013 - Oct 2013
Detail-oriented hospitality intern professionally trained at ITC Mughal, Agra, with hands-on experience in hotel operations, guest services, administration and luxury spa concierge support.
Education
Bachelor of Science(B.Sc) (Hospitality & Hotel Administration)|Institute of Hotel Management IHM-Ahmedabad
Batch of 2015
Bachelor of Science in Hospitality & Hotel Administration (2015) from IHM Ahmedabad, with a strong foundation in hotel operations, guest service and business fundamentals.
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