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Google ResearchReportingCustomer Support
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Administrative WorkEmail ManagementCalendar Management
Experience
Online Business ManagerWishup
Oct 2025 - Present
Lead ongoing business operations by bringing structure, prioritization, and proactive coordination to ensure consistent execution and smooth operational flow.
Team Lead – Customer Success / Operations SupportEralinknite
Jul 2019 - Sep 2025
Handled operational coordination and task tracking with regular follow-ups to maintain clarity, accountability, and steady execution within daily business workflows.
CounsellorUNHRC - Phoenix, AZ, USA
Sep 2012 - May 2019
Provided crisis counselling while strictly following protocols, confidentiality standards & documentation procedures; handled distressed individuals with calm, empathetic, and compliant communication.
Education
Master of LawJagran Lakecity University
Batch of 2021
Master’s degree focusing on legal research, documentation accuracy, compliance awareness, analytical thinking, and structured problem-solving.
Bachelor of Arts Bachelor of Laws HonoursHidayatullah National Law University
Batch of 2011
Studied law developing strong written communication people skills stakeholder handling documentation accuracy compliance awareness and structured problem solving
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