I enhanced client productivity by managing inboxes, calendars, automation, Workflows, and communication. At Wishup, I supported CRM, projects, research, data management, and customer support.

HRC at Wipro Google process handling HR operations, employee support, documentation, offer letters, remuneration review & coordination across AMS and EMEA regions with focus on accuracy and compliance

Senior Advisor at Tech Mahindra managing customer escalations, complex queries and issue resolution through calls and emails while ensuring high customer satisfaction and effective problem solving.

Customer Service Representative at Concentrix Citibank process handling inbound calls, resolving customer queries, processing service requests, complaints & transactions with clear communication.

Bachelor of Arts in English developed strong communication, writing, comprehension and analytical skills, supporting effective documentation, client interaction and professional correspondence.