Worked with internal teams on email marketing, inbox & calendar management, and automated workflows using Zapier to improve efficiency and streamline operations.

Managed daily operations, handled customer interactions, trained staff, coordinated schedules, managed inventory, created promotional materials to enhance customer experience and managed social media.

Provided IT operations support, developed SharePoint microsites, built Power BI dashboards, automated workflows, handled documentation, and supported internal users.

Completed Master of Science in Advanced Computer Science with practical exposure to data analysis, machine learning concepts, and technology-driven problem solving.

Completed Bachelor of Science with strong academic performance and foundational knowledge in data handling, analytical thinking, and administrative processes.