Tools
Expert
Good
Skills
Expert
Google ResearchAccounts ReceivableOnline ResearchInbox ManagementCustomer SupportCalendar ManagementHealthcare OperationsCold Calling
Good
Inside SalesProblem SolvingSalesClient Relationship
Experience
Online Business ManagerWishUp
Dec 2025 - Present
Ready to support your growth! I provide dedicated administrative assistance, calendar management, and data handling with precision. Reliable, proactive, and committed to your success.
Senior Customer Success SpecialistHarri
Jun 2024 - Nov 2025
Shared valuable feedback and ideas with product teams to directly help improve the platform and decide which new features to build next.
Housing OfficerSBHL
Jan 2021 - Nov 2023
Managed operations and welfare for residents in temporary housing. Conducted safety checks, resolved maintenance issues, and coordinated with government agencies for smooth service delivery.
Revenue Cycle Officer Sr. AR (Accounts Receivable)IKS Health
Feb 2019 - Jul 2020
Performed follow-up activities on outstanding physician claims. Communicated with insurance companies to obtain payments for providers. Assisted physicians daily by providing required services.
Sr. Vendor Contact ManagementAmazon
Oct 2016 - Nov 2017
Coordinated with vendors to boost their business and identify opportunities for efficiency. Modified item details for pricing, quantity, quality, and description for Amazon Vendors.
Information Technology Security AnalystHSBC Data Processing
Nov 2014 - Apr 2016
Maintained, granted, and revoked access to Active Directory and critical applications after seeking required approvals. Analysed information security issues and performed security assessments.
Technical Support AssociateDell
Aug 2013 - Oct 2014
Provided first-level technical support to end-users on proprietary software and applications. Performed troubleshooting over the phone or via web messenger to identify and resolve issues .
Education
MSc in International Business ManagementUniversity Of Hertfordshire
Batch of 2022
MSc in International Business Management from the University of Hertfordshire , specializing in global operations, revenue management, and vendor relations.
B. Tech in Mechanical EngineeringJawaharlal Nehru Technology University (JNTU)-Hyderabad
Batch of 2013
Bachelor of Technology in Mechanical Engineering at JNTU Hyderabad , gaining core technical expertise in mechanical systems and engineering principles.
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