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Kom*** profile picture

Kom***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Results-driven eCommerce and Customer Support professional with 10+ years of experience in project management, CRM, team leadership, MIS, data management and AI tools."
Tools

Expert

MS ExcelMS OfficeAI ToolsAdvanced ExcelGoogle DocsG SuiteShopifyChatGPTZohoAmazon AnalyticsAnydeskZoomGrammarlySlackBardJiraskypeGeminiAmazon Seller CentralfreshdeskSAPMS PowerpointAirbnbOutlookSEMrushSurvey MonkeyGrokPerplexityTeams

Good

AsanaCanvaHubspotMonday.comDropbox BusinessLinked in Sales NavigatorTime TrackerEtsy seller centraleBay seller hubPower BIBooking.com
Skills

Expert

Data ProcessingGoogle ResearchBack-Office OperationsAdministrative WorkE-CommerceInventory ManagementMIS ReportingProcess ImplementationOnline ResearchPresentationsProblem SolvingSEOSchedule ManagementTeam ManagementVendor ManagementWeb Based ResearchWeb ScrapingCRMQuality AssuranceProofread for Grammar and SpellingInbox ManagementAdvanced Google ResearchCustomer Support - ChatE Commerce - Shopify/PayTMProject CoordinationAI toolsExcel ManagementContent WritingData EntryCustomer SupportEmail ManagementData AnalysisCalendar Management

Good

Invoice ManagementMinutes Of MeetingSocial Media ManagementSales CRM
Experience
Online Business Manager|Wishup
Oct 2025 - Present
Working as online business manager on internal projects at Wishup. Handled responsibilities such as calendar management, project management, research work and travel planning.
Content Manager|Welspun Global Brands Limited
Nov 2022 - Oct 2025
Oversaw end-to-end marketplace operations, including content optimization, analytics, inventory forecasting, order processing, and review programs to support scalable and efficient eCommerce growth.
E-commerce Quality Lead|Croma
Jul 2021 - Oct 2022
Managed end-to-end eCommerce operations, including cataloging, content uploads, website QA, promotions, inventory, reporting, and cross-team coordination to ensure smooth daily platform performance.
Senior E-commerce Executive|Lumina Datamatics
Dec 2019 - Jun 2021
Led end-to-end eCommerce operations for Macy’s USA, managing cataloging, data quality, inventory, pricing, content, reporting, and team coordination to ensure accurate and scalable online listings.
Senior E-commerce Executive|Tata BSS
Apr 2016 - Nov 2019
Led eCommerce operations and master data management, trained team members, managed inventory, SEO, pricing, promotions, and reporting to support efficient and scalable online stores.
Senior E-commerce Executive|Leapfeed
Feb 2015 - Apr 2016
Independently led eCommerce projects, managing multi-marketplace product uploads, cataloging, inventory tracking, pricing updates, order processing, and data accuracy across platforms.
Education
Bachelor of Science|Mumbai University
Batch of 2014
Bachelor of Science, bringing strong analytical and problem-solving skills to business operations.
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Data ProcessingGoogle ResearchBack-Office OperationsAdministrative WorkE-CommerceInventory ManagementInvoice ManagementMIS ReportingMinutes Of MeetingProcess ImplementationOnline ResearchPresentationsProblem SolvingSEOSchedule ManagementSocial Media ManagementTeam ManagementVendor ManagementWeb Based ResearchWeb ScrapingCRMQuality AssuranceProofread for Grammar and SpellingInbox ManagementAdvanced Google ResearchCustomer Support - ChatE Commerce - Shopify/PayTMProject CoordinationAI toolsSales CRMExcel ManagementContent WritingData EntryCustomer SupportEmail ManagementData AnalysisCalendar ManagementMS ExcelMS OfficeAI ToolsAdvanced ExcelGoogle DocsG SuiteAsanaCanvaShopifyChatGPTHubspotMonday.comDropbox BusinessLinked in Sales NavigatorZohoTime TrackerAmazon AnalyticsAnydeskZoomGrammarlySlackBardJiraskypeGeminiAmazon Seller CentralEtsy seller centraleBay seller hubfreshdeskSAPMS PowerpointPower BIAirbnbBooking.comOutlookSEMrushSurvey MonkeyGrokPerplexityTeams

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