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Anu***

VIRTUAL ASSISTANT
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"I am a Hard Working and Self-Motivated person with experience in Communication Skills and Administration. I like Honesty, Integrity & Professionalism. I keep learning new things to upgrade myself."
Tools
Skills
Wishup Evaluation
Experience
Education
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Tools

Expert

G SuiteMS Office

Good

SalesforceMailchimpJiraGoogle Docs
Skills

Expert

Customer Support - VoiceCustomer Support- Chat

Good

AdministrationInbox ManagementExcel IntermediateCalendar ManagementData EntrySchedule ManagementContact GenerationData EnrichmentSales Support
Wishup Evaluation of Anu***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Communicative

Organized

Managerial

Proactive

Experience
Virtual Assistant|Wishup
Nov 2022 - Present
Currently assisting the internal team at Wishup with Research, Lead Generation, Inbox Management, and Administration tasks and activities.
Coding Instructor|BYJU'S FUTURE SCHOOL
Jul 2020 - Oct 2022
• Taking trials for coding classes and enrolling the students. • Teaching students concepts of coding through online platforms.
Technical Support Specialist|OJAS CUSTOMER SERVICES PVT. LTD.
Jul 2015 - May 2020
• Provided technical assistance to customers on inbound telephone tech support calls, emails and chats. • Build and maintain successful relationships with customers.
Asst. Manager (Administration)|AGROS IMPEX PVT. LTD.
Dec 2012 - Dec 2014
• Compilation of reports • Looking after the complaints & queries. • Reports generation for daily output & stock. • Preparing daily, weekly & monthly reports for higher management and vendors
Senior Officer (Credit Cards)|HDFC BANK
Aug 2006 - Jun 2011
• Handling customer queries and grievances and providing the appropriate resolution. • Helping the new employees with product knowledge and sales techniques. • Achieve the assigned sales targets
Education
Masters in Computer Science (M.Sc)|Kurukshetra University
Batch of 2005
Bachelor in Commerce (B. Com)|Panjab University
Batch of 2003
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AdministrationInbox ManagementExcel IntermediateCalendar ManagementCustomer Support - VoiceCustomer Support- ChatData EntrySchedule ManagementContact GenerationData EnrichmentSales SupportSalesforceG SuiteMailchimpJiraMS OfficeGoogle Docs

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