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Ami*** profile picture

Ami***

VIRTUAL ASSISTANT
Availability
Not Available
Aptitude Skills
Top 5%
English Efficiency
Professional
"I am an enthusiastic professional with 15 yrs experience in Banking, IT & Sales. I am passionate to implement my knowledge & skills to consistently get best results and to improve brand value."
Tools

Expert

G SuiteCanvaGoogle DocsRocketReachSalesforceHubSpot

Good

Advanced ExcelMS OfficeTrelloMailchimp
Skills

Expert

CRMAdministrationAdvanced Google ResearchCalendar ManagementCustomer Support - VoiceCustomer Support- ChatExcel IntermediateMIS ReportingInbox ManagementPresentations

Good

Contact GenerationSales Support
Work Samples

Asana Project Management

Travel Itinerary - Canva

Google advanced research

Business Email Marketing

Sales workflow and automation in HubSpot CRM

Business Event Planning

Wishup Evaluation of Ami***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Fast Learner

Organized

Persistent

Proactive

Experience
Online Business Manager|Wishup
Nov 2022 - Present
Currently working with Wishup in providing services to clients on inbox management, calendar management, executive assistance, project management, research, e-commerce, and sales CRM.
Manager ED Tech Sales|Peopleocity
Mar 2022 - Oct 2022
Operations sales manager for Scholarly. Managing team of 10 sales counsellor's. Counselling student's who want to study abroad after their 12th grade into IVY league and top universities in US.
Team Leader|Teleperformance LTD
May 2021 - Feb 2022
Team Leader operations for Onfido International Business. Managing team for 25 agents and ensuring the team is delivering the SLA parameters set by client.
Deputy Manager|HDFC Life Insurance
Apr 2019 - Apr 2021
Deputy Manager for HDFC Life Insurance Operations in Persistency department. Managing team of 40 and ensuring targets are achieved as per the organizational goals for the year.
Process Leader|Firstsource Ltd
Dec 2012 - Mar 2019
Process Leader for American Express credit cards collections. Mentoring and guiding team of 20 agents to improve their performance, achieving monthly targets, and quality.
Team Leader|Wipro
Feb 2006 - Dec 2012
Technical Support Associate Dell (February 06 - May 07). Lead Technical Consultant – Dell (May 07 – March 08). Team Leader Capital One Auto Finance Sales (April 08 – December 12).
Education
Bachelor of Commerce|Sikkim University
Batch of 2011
HSC|Maharashtra State Board
Batch of 2000
SSC|Maharashtra State Board
Batch of 1998
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CRMAdministrationAdvanced Google ResearchCalendar ManagementCustomer Support - VoiceCustomer Support- ChatExcel IntermediateMIS ReportingInbox ManagementPresentationsContact GenerationSales SupportAdvanced ExcelG SuiteCanvaMS OfficeGoogle DocsRocketReachSalesforceTrelloMailchimpHubSpot

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