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Wishup Evaluation of Ami***
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Experience
Online Business ManagerWishup
Nov 2022 - Present
Currently working with Wishup in providing services to clients on inbox management, calendar management, executive assistance, project management, research, e-commerce, and sales CRM.
Manager ED Tech SalesPeopleocity
Mar 2022 - Oct 2022
Operations sales manager for Scholarly. Managing team of 10 sales counsellor's. Counselling student's who want to study abroad after their 12th grade into IVY league and top universities in US.
Team LeaderTeleperformance LTD
May 2021 - Feb 2022
Team Leader operations for Onfido International Business. Managing team for 25 agents and ensuring the team is delivering the SLA parameters set by client.
Deputy ManagerHDFC Life Insurance
Apr 2019 - Apr 2021
Deputy Manager for HDFC Life Insurance Operations in Persistency department. Managing team of 40 and ensuring targets are achieved as per the organizational goals for the year.
Process LeaderFirstsource Ltd
Dec 2012 - Mar 2019
Process Leader for American Express credit cards collections. Mentoring and guiding team of 20 agents to improve their performance, achieving monthly targets, and quality.
Team LeaderWipro
Feb 2006 - Dec 2012
Technical Support Associate Dell (February 06 - May 07). Lead Technical Consultant – Dell (May 07 – March 08). Team Leader Capital One Auto Finance Sales (April 08 – December 12).
Education
Bachelor of CommerceSikkim University
Batch of 2011
HSCMaharashtra State Board
Batch of 2000
SSCMaharashtra State Board
Batch of 1998
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