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Sne***

ONLINE BUSINESS MANAGER
Availability
Not Available
Aptitude Skills
Top 5%
English Efficiency
Professional
"Proficient in operational analysis, research, and Canva for creative solutions. Expert multitasker adept in office management, client accounts and diverse customer service."
Tools

Expert

MS OfficeMailchimpGoogle DocsG SuiteCanva

Good

QuickbooksSalesforceAsanaBufferZapierLinked in Sales Navigator
Skills

Expert

Administrative WorkPresentationsSchedule ManagementExecutive AssistanceAdvanced Google ResearchCustomer Support - VoiceCustomer Support - ChatContent Writing

Good

Social Media ManagementCRMInbox ManagementExcel IntermediateLinkedIn ManagementCalendar Management
Work Samples

Comparison & Recommendations

Canva - Ads/Posters

Influencer Metrics

Lead Generation

Email Marketing - Mailchimp

Wishup Evaluation of Sne***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Creative

Organized

Persistent

Punctual

Experience
Online Business Manager|Wishup
Jan 2023 - Present
Working with a Real Estate client. Handling admin work, excel formatting, email management, and calendar management. Upskilling myself on LendingPad.
Credit Specialist|American Express
Jun 2022 - Aug 2022
Provide strong customer service and take initiative to solve issues through detailed research. Analyse situations and draw accurate conclusions. Win the maximum number of disputes to produce revenues.
Service Advisor|CallBA ( 100% Subsidiary of British Airways)
Aug 2021 - Apr 2022
Evaluate problems and complaints of the callers and provide accurate personalised services. Ensure utmost customer satisfaction. Handle all airline ticketing and reservation procedures on calls.
Google AdWords Support|FIS Global Business Solutions India Pvt. Ltd
Feb 2021 - Aug 2021
Provide excellent e-mail and calls-based customer service to Google’s advertisers. Provide focused account management. Check ad content, quality, and accuracy in an efficient, thorough manner.
Senior Portfolio Analyst|The Royal Bank of Scotland, New Delhi, India
Oct 2017 - Oct 2019
Accountable for research and analysis of data aimed at presenting reports on high and low risks countries; main tasks include sanctions, know-your-customers checks and annual reviews.
Recovery Claims Handler|Intrust Cunningham Lindsey Middle East, Dubai, UAE
Sep 2016 - Jun 2017
Responsible for timely and accurate assessment, decision-making, settlement and communication of complex claims from beginning to end. Provided exceptional level of customer service to policyholders.
Motor Claims Handler|Zurich Insurance Group Ltd, Dubai, UAE
Oct 2015 - Aug 2016
Understood and reported the validity of a claim and checked for any fraudulent activity. Reviewed and managed claim closure of motor claims. Reviewed all global corporate claims.
Education
MBA|Jaipur National University
Batch of 2019
MBA in Supply Chain Management
BSc (Hons)|Kingston University , London, United Kingdom
Batch of 2015
BSc.(Hons) Actuarial Mathematics and Statistics (3 year full time course)
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Administrative WorkPresentationsSchedule ManagementSocial Media ManagementCRMExecutive AssistanceInbox ManagementAdvanced Google ResearchExcel IntermediateLinkedIn ManagementCustomer Support - VoiceCustomer Support - ChatContent WritingCalendar ManagementQuickbooksMS OfficeSalesforceMailchimpGoogle DocsG SuiteAsanaBufferCanvaZapierLinked in Sales Navigator

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