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Wishup Evaluation of Sne***
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Experience
Online Business ManagerWishup
Jan 2023 - Present
Working with a Real Estate client. Handling admin work, excel formatting, email management, and calendar management. Upskilling myself on LendingPad.
Credit SpecialistAmerican Express
Jun 2022 - Aug 2022
Provide strong customer service and take initiative to solve issues through detailed research. Analyse situations and draw accurate conclusions. Win the maximum number of disputes to produce revenues.
Service AdvisorCallBA ( 100% Subsidiary of British Airways)
Aug 2021 - Apr 2022
Evaluate problems and complaints of the callers and provide accurate personalised services. Ensure utmost customer satisfaction. Handle all airline ticketing and reservation procedures on calls.
Google AdWords SupportFIS Global Business Solutions India Pvt. Ltd
Feb 2021 - Aug 2021
Provide excellent e-mail and calls-based customer service to Google’s advertisers. Provide focused account management. Check ad content, quality, and accuracy in an efficient, thorough manner.
Senior Portfolio AnalystThe Royal Bank of Scotland, New Delhi, India
Oct 2017 - Oct 2019
Accountable for research and analysis of data aimed at presenting reports on high and low risks countries; main tasks include sanctions, know-your-customers checks and annual reviews.
Recovery Claims HandlerIntrust Cunningham Lindsey Middle East, Dubai, UAE
Sep 2016 - Jun 2017
Responsible for timely and accurate assessment, decision-making, settlement and communication
of complex claims from beginning to end. Provided exceptional level of customer service to policyholders.
Motor Claims HandlerZurich Insurance Group Ltd, Dubai, UAE
Oct 2015 - Aug 2016
Understood and reported the validity of a claim and checked for any fraudulent activity. Reviewed and managed claim closure of motor claims. Reviewed all global corporate claims.
Education
MBAJaipur National University
Batch of 2019
MBA in Supply Chain Management
BSc (Hons)Kingston University , London, United Kingdom
Batch of 2015
BSc.(Hons) Actuarial Mathematics and Statistics (3 year full time course)
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