Working with a Real Estate client. Handling admin work, excel formatting, email management, and calendar management. Upskilling myself on LendingPad.

Provide strong customer service and take initiative to solve issues through detailed research. Analyse situations and draw accurate conclusions. Win the maximum number of disputes to produce revenues.

Evaluate problems and complaints of the callers and provide accurate personalised services. Ensure utmost customer satisfaction. Handle all airline ticketing and reservation procedures on calls.

Provide excellent e-mail and calls-based customer service to Google’s advertisers. Provide focused account management. Check ad content, quality, and accuracy in an efficient, thorough manner.

Accountable for research and analysis of data aimed at presenting reports on high and low risks countries; main tasks include sanctions, know-your-customers checks and annual reviews.

Responsible for timely and accurate assessment, decision-making, settlement and communication of complex claims from beginning to end. Provided exceptional level of customer service to policyholders.

Understood and reported the validity of a claim and checked for any fraudulent activity. Reviewed and managed claim closure of motor claims. Reviewed all global corporate claims.

MBA in Supply Chain Management

BSc.(Hons) Actuarial Mathematics and Statistics (3 year full time course)