Presently I am providing my support to the Training team with excel management, presentations and documentations.

Telecom process for Australian clients - On calls; data management for process. Next process CSG- Complaints. Advance excel skills used. Last process Market research - Charting, PPT, Advance excel.

Indian Start up company for financial services. Joined as Senior advisor , was promoted to Team Leader based on performance. Handled responsibilities of hiring, training, leading a team of 30 members

Canadian process for T.V. connections - Outbound Sales for upselling products. Awarded as best advisor with good sales pitch twice based on customer reviews. Zero Absenteeism Awards won in my tenure.

Verifications for CC applications for Australian clients. Performed Employer verifications and handled documentation to approve/reject the applications.

Telecom company handled inbound and outbound Calls from British customers. Handled customer service, technical queries and retentions calls. Managed MIS reports, onboarding new joiners to the team.

Started as Technical advisor and cross skilled as Global Advisors to handle all incoming call related to the account. Catered to American clients for ISP Earthlink.