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Ram***

ONLINE BUSINESS MANAGER
Availability
Not Available
Aptitude Skills
Top 5%
English Efficiency
Professional
"Seasoned professional with 5 plus years of career growth. Exceptional multitasker, with vast experience working on CRM, project management and ticketing tools within HR and customer service."
Tools
Skills
Work Samples
Wishup Evaluation
Experience
Education
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Tools

Expert

CanvaBufferG SuiteZapierMailchimpMS OfficeAsanaQuickBooksGoogle CalendarIntermediate ExcelShopifyPhantom BusterRocketReachApolloSnovioParsehubCalendlyNotionClickUP

Good

HootsuiteTrelloLinked in Sales NavigatorHubspotHunterOctoparseMonday.com
Skills

Expert

Executive AssistantInbox ManagementCalendar ManagementData ManagementTravel ManagementEvent ManagementSummary WritingMinutes of MeetingEnail MarketingSocial Media ManagementOnline ResearchAdvanced Google SearchExcel ManagementProject ManagementAutomation

Good

BookeepingE-commerceSales CRMLead GenerationWebscraping
Work Samples

Hubspot - Creating a deal and Pipeline Management

Visa Requirement Presentation

5-day Itinerary for France (Accessible)

Hubspot - Contact Tab and Functionalities

Wedding Master Plan and Tracker

Sharing Admin Access on Multiple Social Media Platforms

Summarizing

Email Writing - Product Testimonial

Email Writing - Disagreement Email

Wishup Evaluation of Ram***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Communicative

Managerial

Pleasant

Perfectionist

Experience
Online Business Manager|Wishup
May 2023 - Present
My current role involves providing support to the internal team at Wishup in organizing calendar events, inbox management, making travel arrangements and administrative duties.
Disability and Leave Services, HR|Amazon
Apr 2022 - Apr 2023
Handled US employee queries regarding short and long term leaves and disability, time and attendance, pay etc, over calls/emails/chats. Intake, SIM Ticketing, reporting, document verification.
Benefits Administrator, HR|Amazon
Apr 2021 - Mar 2022
Handled UK/ROI/ ZAF employee queries regarding different benefits. SIM Ticketing. Reporting to leadership. Documenting.
Resolution Specialist|Amazon
Nov 2019 - Mar 2021
Handled customer escalations through calls/chats/emails for IN/NA/UK. Provided process support to associates on live calls. SIM Ticketing. Root cause and fraud analysis. Reporting to leadership.
Customer Service Associate|Amazon
Aug 2018 - Oct 2019
Handled customer order related issues through calls/chats/emails for IN/NA/UK. Acted as SME, trainer, QA and Resolution Specialist.
Education
Bachelor of Science|Annamalai University
Batch of 2008
Ask a Question

Select one or more skills/tools it might be regarding

Executive AssistantInbox ManagementCalendar ManagementData ManagementTravel ManagementEvent ManagementSummary WritingMinutes of MeetingEnail MarketingSocial Media ManagementBookeepingOnline ResearchAdvanced Google SearchExcel ManagementProject ManagementE-commerceAutomationSales CRMLead GenerationWebscrapingCanvaBufferG SuiteHootsuiteTrelloZapierLinked in Sales NavigatorMailchimpMS OfficeAsanaQuickBooksGoogle CalendarIntermediate ExcelShopifyHubspotHunterPhantom BusterRocketReachApolloSnovioOctoparseParsehubCalendlyMonday.comNotionClickUP

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