Tools
Expert



















Good







Skills
Expert
Executive AssistantInbox ManagementCalendar ManagementData ManagementTravel ManagementEvent ManagementSummary WritingMinutes of MeetingEnail MarketingSocial Media ManagementOnline ResearchAdvanced Google SearchExcel ManagementProject ManagementAutomation
Good
BookeepingE-commerceSales CRMLead GenerationWebscraping
Work Samples
Wishup Evaluation of Ram***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!
Experience
Online Business ManagerWishup
May 2023 - Present
My current role involves providing support to the internal team at Wishup in organizing calendar events, inbox management, making travel arrangements and administrative duties.
Disability and Leave Services, HRAmazon
Apr 2022 - Apr 2023
Handled US employee queries regarding short and long term leaves and disability, time and attendance, pay etc, over calls/emails/chats. Intake, SIM Ticketing, reporting, document verification.
Benefits Administrator, HRAmazon
Apr 2021 - Mar 2022
Handled UK/ROI/ ZAF employee queries regarding different benefits. SIM Ticketing. Reporting to leadership. Documenting.
Resolution SpecialistAmazon
Nov 2019 - Mar 2021
Handled customer escalations through calls/chats/emails for IN/NA/UK. Provided process support to associates on live calls. SIM Ticketing. Root cause and fraud analysis. Reporting to leadership.
Customer Service AssociateAmazon
Aug 2018 - Oct 2019
Handled customer order related issues through calls/chats/emails for IN/NA/UK. Acted as SME, trainer, QA and Resolution Specialist.
Education
Bachelor of ScienceAnnamalai University
Batch of 2008
Ask a Question
Select one or more skills/tools it might be regarding
Executive AssistantInbox ManagementCalendar ManagementData ManagementTravel ManagementEvent ManagementSummary WritingMinutes of MeetingEnail MarketingSocial Media ManagementBookeepingOnline ResearchAdvanced Google SearchExcel ManagementProject ManagementE-commerceAutomationSales CRMLead GenerationWebscrapingCanvaBufferG SuiteHootsuiteTrelloZapierLinked in Sales NavigatorMailchimpMS OfficeAsanaQuickBooksGoogle CalendarIntermediate ExcelShopifyHubspotHunterPhantom BusterRocketReachApolloSnovioOctoparseParsehubCalendlyMonday.comNotionClickUP
Get answer within 24 hours*