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Calendar ManagementExecutive AssistantInbox ManagementData ManagementTravel ManagementEvent ManagementSummary WrittingMinutes of the MeetingEmail MarketingOnline researchAdvanced Google ResearchExcel ManagementProject ManagementAI toolsCustomer Service
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Experience
Online Business managerWishup
Jun 2023 - Present
Excels in daily operations, finance, and admin tasks. Proficient in AI tools for data entry, web research, and top-notch customer service.
AnalystADP, India
Apr 2015 - Dec 2021
Manage escalated calls on Garnishment/pay system issues. Contribute to STP AI projects, reviewing data for security. Train new associates.
Process AssociateTata Consultancy Services
Nov 2013 - Sep 2014
Handle inbound calls for fiber optic telecom line setups, bridging customers and technicians. Create SOPs and provide soft skills training for associates
PractionerIBM Daksh
Sep 2012 - Nov 2013
Streamline US medical claims: Manage outbound calls for doctors' submissions, ensuring efficient communication with insurance agencies for timely processing.
Guest Relations ExecutiveGrand 7 Casino
Feb 2012 - May 2012
Oversee front-house ops: handle guest relations, and manage high-profile guest facilitation, including hotel and transportation coordination.
Spa SupervisorK-Spa
Dec 2010 - Nov 2011
Operate Spa cost-effectively, ensure efficiency, and offer quality guest experiences. Manage inventory and maintain Spa premises.
Education
Post Graduate Diploma in Medical Laboratory TechnologySymbiosis Institute of Health Sciences
Batch of 2007
Advanced training in Medical Lab Technology. Covers clinical sciences, and diagnostics, and prepares for healthcare roles.
Bachelors of Science in ZoologyDhempe College of Arts and Science
Batch of 2006
Explore animal biology, behavior, and ecology. Opportunities in research, education, and environmental sectors
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Calendar ManagementExecutive AssistantInbox ManagementData ManagementTravel ManagementEvent ManagementSummary WrittingMinutes of the MeetingEmail MarketingOnline researchAdvanced Google ResearchExcel ManagementProject ManagementAI toolsBookKeepingSocial Media ManagementE-CommerceAutomationSales CRMLead GenerationWebscrtappingCustomer ServiceHubSpotG SuiteGoogle CalenderExcelMS OfficeCalenderlyGoogle SheetsMailchimpBufferChatGPTBARDCanvaZapierQuickBooksHootsuiteAsanaMonday.comTrelloClickupIntermediate ExcelShopifyHunterApollo.ioRocketReachSnovioDropbox BusinessWebscrapperOctoparseLinked in Sales NavigatorSeibel CRMDocsendAirtable
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