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Moh***

ONLINE BUSINESS MANAGER
Availability
4 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"University Commerce Graduate with experience in Accounting (QuickBooks / Tally), expertise in Project Management, Administrative Tasks, Team Leadership, Customer Service e-commerce (Chat & Emai)."
Tools

Expert

QuickbooksMS OfficeMailchimpGoogle DocsG SuiteG MeetAsanaBufferShopifySnovioHubspotLinked in Sales NavigatorWordpressWixSlack

Good

CanvaChatGPTBard
Skills

Expert

Administrative WorkEmail MarketingCRMExecutive AssistanceProject ManagementInbox ManagementAdvanced Google ResearchExcel IntermediateAccountingCalendar Management

Good

Lead GenerationMIS ReportingData Management
Work Samples

PowerPoint presentation for a business pitch. Your imaginary company is launching a new product/service

Travel Planning and Itinerary - 10 Days tour to Maldives

Suggestion to keep more safe by securing the security of Company's Gmail accounts with other important steps & information required

Basic Design in CANVA - Basic photo editing on Canva and it's demonstration on a loom video.

ASANA Project-Producing this training module on your project management platform and segregating it in tasks, subtasks and arranging them in sections such as to-do, done, ongoing.

List of CFOs operating in the 5-STAR hotels and chain resorts in CA and NY.

MIS report in Excel - for human resources on employee performance. Include metrics such as employee productivity, attendance, and training completion rates. Highlight high-performing employees and areas for improvement.

Google Calendar: How to Edit an Existing Event and How to Share Google Calendar with Others

Shopify: Customizing the Online Store

HubSpot: Email Marketing-CRM

Shopify

Quickbooks - Sending Invoice for Service Rendered

Wishup Evaluation of Moh***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Enthusiastic

Fast Learner

Patient

Proactive

Experience
Online Business Manager (OBM-VA)|Wishup
Sep 2023 - Present
Administrative and marketing tasks- Client Follow-ups, conducting correspondence, and scheduling meetings. Market Research, Comparing Pricing based on market trends, CCTV Surveillance & Monitoring
Team Leader - Service Delivery (eBay) Account & Listings (Chat LOB)|Ttec
Oct 2021 - Aug 2023
Worked in the capacity of Team Leader (Service Delivery) for an ecommerce Client (eBay), chat LOB. Managed Team of 18 Associates for eBay Accounts and Listing Queue for US, UK, AU zone.
Team Leader (Amazon Process – Email & Chat LOB)|Teleperformance
Oct 2017 - Jul 2021
On-boarded in the capacity of Quality Analyst (Amazon) Email LOB. Promoted as Team Leader (Amazon) Email and Chat LOB in the year 2018.
Senior Associate (TalkTalk - UK) - Technical|Wipro
Oct 2011 - Jul 2017
Joined in the capacity of Front Line Associate for Voice Process (UK Tech Team -Telephone, Broadband and Internet TV) Technical Team. Promoted as Senior Associate - worked as Faults Manager Technical
Accountant|Kay Vee Aar Limited
Mar 2006 - Aug 2009
Regular Accounting Entries in Tally, Computation of Final Accounts – P & L A/c, Balance Sheet as per the data derived from entries made in Tally. Managed Sales Invoices and Purchase Registers.
Education
Bachelore of Commerce|Calcutta University
Batch of 1998
B.Com - Pass Course
Higher Secondary (Accountancy)|WBCHSE (West Bengal Council of Higher Secondary Examination)
Batch of 1996
Higher Secondary (Commerce) from WBCHSE
Secondary (Matriculation)|ICSE
Batch of 1994
Class 10th Delhi Board - Indian Certificate of Secondary Education (ICSE)
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Administrative WorkEmail MarketingLead GenerationMIS ReportingCRMExecutive AssistanceProject ManagementInbox ManagementAdvanced Google ResearchExcel IntermediateData ManagementAccountingCalendar ManagementQuickbooksMS OfficeMailchimpGoogle DocsG SuiteG MeetAsanaBufferCanvaShopifySnovioChatGPTHubspotLinked in Sales NavigatorWordpressWixSlackBard

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