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Neh*** profile picture

Neh***

ONLINE BUSINESS MANAGER
Availability
Not Available
Aptitude Skills
Top 5%
English Efficiency
Professional
"With a decade of customer service and relationship management experience, I excel in fostering connections and resolving issues, consistently exceeding client expectations."
Tools

Expert

Google CalendarG SuiteIntermediate ExcelAdvanced ExcelMS OfficeCalendlyGoogle SheetsBasic ExcelMailchimpBufferAsana

Good

HubspotHootsuiteCanvaQuickbooksTrelloMonday.comClickUPShopifyChatgptZapierApolloHunterPhantombusterZohoRocketreachOctoparseSnovioBard
Skills

Expert

Customer Support- ChatCustomer Support - VoiceInbox ManagementCalendar ManagementExecutive AssistanceOnline ResearchData ManagementTravel ManagementEvent ManagementSummary WritingMinutes of The MeetingEmail MarketingAdvanced Google ResearchExcel ManagementProject ManagementAI Tools

Good

Lead GenerationSocial Media ManagementBookkeepingE CommerceAutomationSales CRMWebscraping
Wishup Evaluation of Neh***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Communicative

Enthusiastic

Perfectionist

Managerial

Experience
Online Business Manager|Wishup
Nov 2023 - Present
Currently supporting Wishup's internal team by handling research, inbox management, and other administrative tasks.
Senior Account Manager and Business Development Executive|Kapital Data Corp
Jul 2022 - Oct 2023
Drove growth by identifying opportunities, nurturing leads, and forging strategic partnerships to propel the company forward.
Senior Associate|Tata Consultancy Services Pvt. Ltd.
Apr 2019 - Jul 2022
Connection manager: built bridges for seamless service. Complaints & escalation manager: resolved issues with care and efficiency.
Analyst|ADP Private Limited
Mar 2015 - Feb 2019
Experienced onboarding and implementation specialist. Was dedicated to seamless transitions and maximized efficiency in new processes.
Senior Associate|WNS Global Services Pvt Ltd
Aug 2013 - Mar 2015
Senior associate at Aviva Life insurance was dedicated to providing healthcare insurance solutions with professionalism and expertise for insurance policyholders in the UK healthcare domain.
Customer Service Representative|Tracmail (India) Pvt. Ltd.
Sep 2009 - Mar 2011
Customer service rep & debt collector: Providing exceptional client support and fair debt recovery practices for comprehensive customer care.
Education
Bachelor of Arts (English Honours)|Pune University, Symbiosis College of Arts and Commerce
Batch of 2011
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Customer Support- ChatCustomer Support - VoiceInbox ManagementCalendar ManagementExecutive AssistanceOnline ResearchData ManagementLead GenerationTravel ManagementEvent ManagementSummary WritingMinutes of The MeetingEmail MarketingSocial Media ManagementBookkeepingAdvanced Google ResearchExcel ManagementProject ManagementE CommerceAutomationSales CRMWebscrapingAI ToolsGoogle CalendarG SuiteIntermediate ExcelAdvanced ExcelMS OfficeCalendlyHubspotGoogle SheetsBasic ExcelMailchimpBufferHootsuiteCanvaQuickbooksAsanaTrelloMonday.comClickUPShopifyChatgptZapierApolloHunterPhantombusterZohoRocketreachOctoparseSnovioBard

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