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Wishup Evaluation of Jai***
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Experience
Online Business ManagerWishup
Nov 2023 - Present
Currently with Wishup as OBM, steering project management, aiding in administration, and adeptly handling team dynamics for seamless operations.
OwnerSol Cafe and Lounge
Apr 2022 - Oct 2023
Managed budgets, schedules, and regulatory compliance, ensured food safety standards, and nurtured community relationships to grow business.
Food and Beverage SupervisorNovotel By Accor, Queenstown, New Zealand
May 2021 - Aug 2021
Maintained knowledge and ensured compliance with departmental policies and standard service procedures.
Analysed all guest’s requirements and prepared plans to resolve customer care related problems.
Food and Beverage SupervisorScenic Suites, Queenstown, New Zealand
Aug 2020 - May 2021
Co-ordinated with various departments and ensured staff setup and supply remain according to departmental standards. Overhauled and monitored archives, plus checked price list of food and drinks.
Restaurant and Functions ManagerHeritage Collection Marlborough Vintners Hotel, Blenheim, New Zealand
Oct 2019 - Jul 2020
Managed and organised numerous events and weddings from first e-mails to the last dance. Exhibited thorough knowledge of food, beverages, supervisory duties, service techniques, and guest interaction.
Duty ManagerTe Waonui Forest Retreat, Franz, Josef Glacier, New Zealand
Oct 2018 - Oct 2019
Reviewed established policies and procedures to take on temporary leadership positions, motivated employees and facilitated smooth food and beverage operations.
ReceptionistHeartland Hotel, Haast, New Zealand
May 2018 - Oct 2018
Corresponded with clients through email, telephone or postal mail. Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Senior BartenderTe Waonui Forest Retreat, Franz, Josef Glacier, New Zealand
Dec 2017 - Apr 2018
Protected business, team members and customers by monitoring alcohol consumption and kept operation in line with legal service requirements.
Second Assistant ManagerHardcastle Restaurants Private Limited (McDonald's West & South), Mumbai
Jun 2014 - Jun 2016
Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
Education
PG Diploma in Hospitality Admin. and Mgmt.PIHMS, New Zealand
Batch of 2018
A blend of business management theory and operational training in a hotel environment.
B. Sc. in Hospitality and Hotel Admin.IHMCTAN, Mumbai
Batch of 2014
An undergraduate degree program that focused on preparing students for careers in the hospitality and hotel industry. This program typically combined theoretical knowledge with practical training.
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