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R S*** profile picture

R S***

VIRTUAL ASSISTANT
Availability
Not Available
Aptitude Skills
Top 5%
English Efficiency
Professional
"Started my career in the Customer Service industry (Voice, Email, and Chat) working in MNCs like Synchrony and Sitel India Pvt. Ltd also worked as a Social Media Executive at KFintech."
Tools

Expert

BufferCanvaSnovioTrelloLinked in Sales NavigatorKonnect Insights CRMMake My PersonaRight RelevanceDryiconsGoogle Calendar

Good

Advanced ExcelMailchimpG SuiteRocketReachWixCrowdfire App
Skills

Expert

Administrative WorkSocial Media ManagementTeam ManagementCRMCandidate ScreeningExecutive AssistanceInbox ManagementRecruitment - SourcingHuman ResourcesCustomer Support - VoiceCalendar Management

Good

Project ManagementCollectionsAdvanced Google ResearchContent Writing
Work Samples

Managing Employee Database

Lead Generation - Mining Through Communities

HR/ Recruitment Management

Excel Management

Google Calendar Management

Inbox Management

Wishup Evaluation of R S***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Fast Learner

Works Independently

Enthusiastic

Organized

Experience
Online Business Manager/Lead Generation Executive/ Virtual Assistant|Wishup
Oct 2021 - Present
Worked for a Cybersecurity Firm on LinkedIn Lead Gen, Email Marketing, Scheduling Demos, and MIS for SaaS Products. Gained ample experience and upskilled on Sales Navigator, Apollo, Luma, Zoho, etc.
Senior Executive -Social Media|KFintech Pvt. Ltd.
Mar 2021 - Oct 2021
Designation : Social Media Senior Executive. Role : Handling of CRM, De-escalations on all Social Media Platforms of the company, App reviews, etc.
Senior Representative Collections|Synchrony International Services Pvt. Ltd.
Mar 2020 - Feb 2021
Process : Collections (US - Inbound & Outbound) - Voice Support, Designation : Senior Representative Collections
Customer Service Representative|Sitel India Pvt. Ltd.
Oct 2018 - Feb 2020
1. Process: Trainline (UK) - Voice Support, Designation: Customer Service Representative. 2. Process: Earthlink (US) - Technical Voice Support, Designation: Senior Customer Service Representative.
Education
BBA|Skyline Institute of Management and Technology
Batch of 2021
Intermediate / Grade XI and XII|Toppers Junior College
Batch of 2015
10th Grade|Indus World School
Batch of 2013
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Administrative WorkSocial Media ManagementTeam ManagementCRMCandidate ScreeningExecutive AssistanceProject ManagementCollectionsInbox ManagementRecruitment - SourcingAdvanced Google ResearchHuman ResourcesCustomer Support - VoiceContent WritingCalendar ManagementAdvanced ExcelMailchimpG SuiteBufferCanvaSnovioTrelloRocketReachLinked in Sales NavigatorWixKonnect Insights CRMMake My PersonaRight RelevanceCrowdfire AppDryiconsGoogle Calendar

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