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Sim***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"With 5 years of experience, I excel at multitasking across office management, client accounts, and customer service, delivering efficient operations and high-quality results across diverse industries."
Tools
Skills
Wishup Evaluation
Experience
Education
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Tools

Expert

MS OfficeAI ToolsGoogle DocsChatGPTHubspotWordpressZohoGoogle CalendarZoomGrammarlynotionPinterestQuoraExcelG MeetDocusignLastPassSlackHunterGoogle sheetsLoomGeminiSquareSpaceMS Powerpointwhatsapp

Good

MS ExcelG SuiteAsanaCanvaPhotoshopCalendly
Skills

Expert

Email MarketingEvent ManagementInstagram MarketingMinutes Of MeetingOnline ResearchSchedule ManagementSocial Media MarketingTravel ManagementClient RelationshipCustomer ServiceProject ManagementTravel PlanningInbox ManagementCustomer Support - VoiceCustomer Support - ChatAI toolsData ManagementCalendar Management

Good

Administrative WorkFacebook MarketingDigital MarketingVideo EditingGeneral Ledger ManagementLead GenerationInvoice ManagementSocial Media ManagementCRMSales SupportSales CRMData Analysis
Wishup Evaluation of Sim***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Communicative

Fast Learner

Enthusiastic

Pleasant

Experience
Online Business Manager|Wishup
May 2024 - Present
As an online business manager at Wishup, I work remotely on internal projects, consistently earning clients' trust by exceeding expectations and delivering exceptional results.
Service Desk Analyst|Frontline Managed Services
Mar 2024 - May 2024
Diagnosed and troubleshooted hardware and software issues for end-users, including desktops, laptops, printers, and mobile devices. Guided and assisted users in configuring software applications.
Customer Account Specialist II , Business Card Services JP|JP Morgan Chase
Jan 2022 - Feb 2024
Acted as a point of contact for escalations and complex customer situations, demonstrating empathy and problem-solving skills to ensure customer satisfaction.
Customer Service Representative, Non Voice Process|Reliance Jio
Jan 2021 - Nov 2021
Assisted customers with account inquiries and technical support via email. Conducted research to troubleshoot and resolve customer issues.
Sales and Marketing Agent|Red Bull
Jun 2019 - Feb 2020
Developed and executed strategic marketing campaigns to generate leads and increase brand awareness.
Education
Bachelors of Commerce|St. Andrews College of Arts, Science & Commerce, Bandra (W), Mumbai
Batch of 2021
Graduated in bachelor's of commerce. Courses included: - Business Law - English - Financial Accounting - Business Organization and Management
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Administrative WorkFacebook MarketingDigital MarketingVideo EditingEmail MarketingEvent ManagementInstagram MarketingGeneral Ledger ManagementLead GenerationInvoice ManagementMinutes Of MeetingOnline ResearchSchedule ManagementSocial Media ManagementSocial Media MarketingTravel ManagementCRMClient RelationshipCustomer ServiceProject ManagementSales SupportTravel PlanningInbox ManagementCustomer Support - VoiceCustomer Support - ChatAI toolsSales CRMData ManagementData AnalysisCalendar ManagementMS ExcelMS OfficeAI ToolsGoogle DocsG SuiteAsanaCanvaChatGPTHubspotWordpressZohoGoogle CalendarZoomGrammarlynotionPinterestQuoraExcelG MeetDocusignLastPassSlackHunterGoogle sheetsLoomGeminiSquareSpaceMS PowerpointwhatsappPhotoshopCalendly

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