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Work Samples
Wishup Evaluation of San***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!
Experience
Online Business ManagerWishup
Jun 2024 - Present
Worked as an online business manager remotely on internal projects at wishup.Performed administrative, creative design, and lead generation, research, project management tasks.
Process: Soft Skill Trainer and Team LeadFusion
May 2022 - May 2024
Worked as a healthcare coordinator, trainer, and team lead, managing patient follow-ups, medical records, and compliance. Skilled in quality audits, documentation, and healthcare directory management.
Process and Soft Skill TrainerStartek
Aug 2020 - Mar 2022
Worked as a trainer handling eCommerce, conducting process training, onboarding, and refresher sessions. Managed documentation, client calls, process launches, quality audits, and escalations.
Process TrainerOnprocess Technology India Pvt Ltd
Apr 2014 - Aug 2020
Worked as a trainer managing process training, onboarding, and refresher sessions. Handled documentation, online guide creation, training US team, client calls, process deployment, and quality audits.
Senior Customer Care RepresentativeWipro
Nov 2011 - Nov 2013
Worked as a Senior Customer Care Representative, resolving billing issues, renewing contracts, and providing technical support for phone and internet services.
Education
HSNorth Lakhimpur Commerce College
Batch of 2007
Completed Intermediate in Commerce, gaining foundational knowledge in business economics, accounting, marketing, business law, and finance, preparing for roles in business management and related field
10thSt Marys's High School
Batch of 2005
Completed Class 10 schooling at St. Mary's High School, including core subjects such as mathematics, science, social studies, English, and alternative English.
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