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Back-Office OperationsAdministrative WorkEmail MarketingEvent ManagementMinutes Of MeetingOnline ResearchPresentationsProblem SolvingSummary WritingTravel ManagementClient RelationshipExecutive AssistanceProject ManagementInbox ManagementAdvanced Google ResearchAI toolsExcel ManagementData ManagementCalendar Management
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Google ResearchE-CommerceLead GenerationSocial Media ManagementWeb ScrapingBookkeepingSales CRMAutomation
Work Samples
Wishup Evaluation of Flo***
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Experience
Online Business ManagerWishup
Jul 2024 - Present
Working as an online business manager remotely on internal projects at Wishup. Performing administrative, creative design, and lead generation, research, project management tasks.
Operation ExecutiveMFS Solution- SopGurus
Feb 2022 - Jul 2024
Led a skilled team in an Ed-Tech company, ensuring content quality, providing training, managing vendors, bridging communication, and delivering monthly reports.
Customer Care ExecutiveMFS Solution- Magicpin
Nov 2021 - Feb 2022
Handled order-related issues, resolved customer queries, coordinated with merchants for solutions, initiated refunds when necessary, and provided real-time support.
Client AdvisorPaul & Shark (Reliance Brands ltd)
Mar 2020 - Jun 2021
Promoted brand to boost market share, acquired new clients, increased sales through strategic initiatives, analyzed customer data, maintained client records, and built strong customer relationships.
Education
Masters in Business AdministrationVidyasagar University
Batch of 2020
Specialized in marketing during my MBA, and gained practical knowledge through events, activities, and internships that equipped me with essential marketing skills beyond the classroom.
Bachelors in Business Administration(Hons.)MAKAUT
Batch of 2016
Specialized in marketing, and gained valuable industry insights and an understanding of key market dynamics, which provided a strong foundation for my career in marketing and operations.
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