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Flo***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Accomplished professional with experience in client relationship management, customer service, content writing, and operations management with a track record of delivering exceptional results."
Tools
Skills
Work Samples
Wishup Evaluation
Experience
Education
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Tools

Expert

MS OfficeExcelAI ToolsMailchimpGoogle DocsG SuiteAsanaBufferChatGPTGoogle CalendarBardGoogle sheetsCalendly

Good

QuickbooksApolloOctoparseCanvaShopifySnovioTrelloZapierHubspotMonday.comRocketReachZohoClickupHunterZoomHootsuiteLoomPhantom Buster
Skills

Expert

Back-Office OperationsAdministrative WorkEmail MarketingEvent ManagementMinutes Of MeetingOnline ResearchPresentationsProblem SolvingSummary WritingTravel ManagementClient RelationshipExecutive AssistanceProject ManagementInbox ManagementAdvanced Google ResearchAI toolsExcel ManagementData ManagementCalendar Management

Good

Google ResearchE-CommerceLead GenerationSocial Media ManagementWeb ScrapingBookkeepingSales CRMAutomation
Work Samples

Canva Brochure Design

QuickBooks Bookkeeping Demo

HubSpot CRM Usage Demo

LinkedIn Contact Generation: Healthcare & Restaurant

Sales Contact Generation Apollo.io

Monday.com & Asana: Project Tools Demo

Canva Video Project

Wedding Guest Management - Excel

Remote Work Perks - Summarizing Assignment

Wishup Evaluation of Flo***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Enthusiastic

Pleasant

Works Independently

Punctual

Experience
Online Business Manager|Wishup
Jul 2024 - Present
Working as an online business manager remotely on internal projects at Wishup. Performing administrative, creative design, and lead generation, research, project management tasks.
Operation Executive|MFS Solution- SopGurus
Feb 2022 - Jul 2024
Led a skilled team in an Ed-Tech company, ensuring content quality, providing training, managing vendors, bridging communication, and delivering monthly reports.
Customer Care Executive|MFS Solution- Magicpin
Nov 2021 - Feb 2022
Handled order-related issues, resolved customer queries, coordinated with merchants for solutions, initiated refunds when necessary, and provided real-time support.
Client Advisor|Paul & Shark (Reliance Brands ltd)
Mar 2020 - Jun 2021
Promoted brand to boost market share, acquired new clients, increased sales through strategic initiatives, analyzed customer data, maintained client records, and built strong customer relationships.
Education
Masters in Business Administration|Vidyasagar University
Batch of 2020
Specialized in marketing during my MBA, and gained practical knowledge through events, activities, and internships that equipped me with essential marketing skills beyond the classroom.
Bachelors in Business Administration(Hons.)|MAKAUT
Batch of 2016
Specialized in marketing, and gained valuable industry insights and an understanding of key market dynamics, which provided a strong foundation for my career in marketing and operations.
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Select one or more skills/tools it might be regarding

Google ResearchBack-Office OperationsAdministrative WorkE-CommerceEmail MarketingEvent ManagementLead GenerationMinutes Of MeetingOnline ResearchPresentationsProblem SolvingSocial Media ManagementSummary WritingTravel ManagementWeb ScrapingClient RelationshipExecutive AssistanceBookkeepingProject ManagementInbox ManagementAdvanced Google ResearchAI toolsSales CRMExcel ManagementAutomationData ManagementCalendar ManagementQuickbooksApolloMS OfficeOctoparseExcelAI ToolsMailchimpGoogle DocsG SuiteAsanaBufferCanvaShopifySnovioTrelloZapierChatGPTHubspotMonday.comRocketReachZohoGoogle CalendarClickupHunterZoomBardHootsuiteGoogle sheetsLoomCalendlyPhantom Buster

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