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Administrative WorkMinutes Of MeetingManagement ReportingVendor ManagementCRMClient RelationshipCustomer Support - VoiceHiring AssistanceBack-Office OperationsCandidate Screening
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Event ManagementSchedule ManagementTeam ManagementTravel ManagementTravel PlanningInbox ManagementHuman ResourcesCustomer Support - ChatCalendar ManagementBudgetingBookkeepingContent Writing
Work Samples
Wishup Evaluation of Shi***
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Experience
Online Business ManagerWishup
Aug 2024 - Present
Working as an Online Business Manager remotely on internal projects at Wishup. Handled responsibilities such as calendar management, project management, research work, and travel planning.
Sr. Executive Client ServicingDelhivery Limited
Sep 2022 - Aug 2024
As a Customer Service Rep at Delhivery, I supported business accounts by tracking shipments, resolving issues, documenting interactions, and educating customers for optimal satisfaction.
Sr. Customer Support ExecutiveAmerican Express
Apr 2018 - Aug 2022
As a Customer Support Associate in Application Verification, I reviewed credit card applications for accuracy, detected fraud, communicated with customers, and collaborated with teams for efficiency.
Education
Masters in Business AdministrationJiwaji University
Batch of 2023
Masters in Business Administration from Jiwaji University Gwalior specialized in HR and Marketing
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