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Shi*** profile picture

Shi***

ONLINE BUSINESS MANAGER
Availability
Not Available
Aptitude Skills
Top 5%
English Efficiency
Professional
"Dedicated and results-driven customer service professional with 5 years of experience in delivering exceptional customer support, resolving issues efficiently, and enhancing customer satisfaction."
Tools

Expert

Google DocsG MeetAsanaChatGPTHubspotMonday.comWixGoogle CalendarHangoutsDropbox BusinessOutlookZoomwhatsappAirbnb

Good

QuickbooksApolloMailchimpG SuiteZapierLinked in Sales NavigatorGeminiDocusignScrapp Extensionhunterio
Skills

Expert

Administrative WorkMinutes Of MeetingManagement ReportingVendor ManagementCRMClient RelationshipCustomer Support - VoiceHiring AssistanceBack-Office OperationsCandidate Screening

Good

Event ManagementSchedule ManagementTeam ManagementTravel ManagementTravel PlanningInbox ManagementHuman ResourcesCustomer Support - ChatCalendar ManagementBudgetingBookkeepingContent Writing
Work Samples

Travel itinerary for Singapore

Inbox Management

Magazine advertisement for "Omega Watches"

Email Testing

Monday.com

Asana

Contact Generation through LinkdIn Sales Navigator

Wishup Evaluation of Shi***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Communicative

Enthusiastic

Pleasant

Proactive

Experience
Online Business Manager|Wishup
Aug 2024 - Present
Working as an Online Business Manager remotely on internal projects at Wishup. Handled responsibilities such as calendar management, project management, research work, and travel planning.
Sr. Executive Client Servicing|Delhivery Limited
Sep 2022 - Aug 2024
As a Customer Service Rep at Delhivery, I supported business accounts by tracking shipments, resolving issues, documenting interactions, and educating customers for optimal satisfaction.
Sr. Customer Support Executive|American Express
Apr 2018 - Aug 2022
As a Customer Support Associate in Application Verification, I reviewed credit card applications for accuracy, detected fraud, communicated with customers, and collaborated with teams for efficiency.
Education
Masters in Business Administration|Jiwaji University
Batch of 2023
Masters in Business Administration from Jiwaji University Gwalior specialized in HR and Marketing
Ask a Question

Select one or more skills/tools it might be regarding

Administrative WorkEvent ManagementMinutes Of MeetingManagement ReportingSchedule ManagementTeam ManagementTravel ManagementVendor ManagementCRMClient RelationshipTravel PlanningInbox ManagementHuman ResourcesCustomer Support - VoiceCustomer Support - ChatCalendar ManagementHiring AssistanceBack-Office OperationsBudgetingCandidate ScreeningBookkeepingContent WritingQuickbooksApolloMailchimpGoogle DocsG SuiteG MeetAsanaZapierChatGPTHubspotMonday.comLinked in Sales NavigatorWixGoogle CalendarHangoutsGeminiDropbox BusinessDocusignOutlookScrapp ExtensionhunterioZoomwhatsappAirbnb

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