Working as an Online Business Manager remotely on internal projects at Wishup. Handled responsibilities such as calendar management, project management, research work, and travel planning, MOM's.

At American Express, I handled customer queries, managed applications, and resolved disputes while ensuring compliance with policies. I promoted credit card products, resolved complaints and queries.

Managed HR inquiries for employees based in the UK, addressing queries with professionalism and accuracy. Handled salary-related inquiries and requests promptly and confidentially.

Cultivated customer relationships to enhance loyalty and encourage repeat business. Implemented effective sales strategies that significantly boosted product and service sales.

Managed customer service inquiries and resolved complaints with professionalism. Formulated and implemented effective customer service policies and procedures.

Managed all aspects of sales operations, diligently tracking progress to ensure targets were met. Produced detailed reports on sales activities, customer feedback, and key performance indicators.

Proficient in daily hotel operations, encompassing front desk management and guest services.