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Back-Office OperationsDatabase ManagementE-CommerceMIS ReportingMinutes Of MeetingSummary WritingBusiness Email WritingInbox ManagementCalendar Management
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Work Samples
Wishup Evaluation of Sur***
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Experience
Online Business ManagerWishup
Aug 2024 - Present
As an Online Business Manager, I handle admin work including inbox management, calendar management and data management. Equipped with Project Management, CRM tools' knowledge.
Senior AssociateHDFC ERGO General Insurance Company Ltd.
Aug 2022 - Aug 2024
My role was to Assess policy terms, evaluate customer modification requests, & determine accurate health/motor renewal premiums.
Customer Support ExecutiveMajorel India Private Ltd.
Jun 2020 - Jul 2022
As a CSE I used to support ride-hailing clients (riders & drivers) by addressing queries and resolving issues via email.
Tele Marketing ExecutiveSilaris Informations Pvt. Ltd.
Oct 2019 - Jun 2020
My role as a TME involved me to provide information about card features through outbound communication to customers to schedule appointments with relationship managers.
Education
Master of ArtsIndira Gandhi National Open University
Batch of 2024
Completed Marter of Arta in English to have advanced knowledge in literature and language.
Bachelor of CommerceDelhi University
Batch of 2021
Studied business fundamentals, including finance, accounting, and management.
Higher Secondary Certificate (Class 12th)Govt Boys Senior Secondary School
Batch of 2018
Higher secondary completed in commerce to have better understanding of business environment.
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