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Sur***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Enthusiastic professional with five years of diverse experience across insurance, customer support, and personal loans. I like overcoming challenges as they provide me opportunities to learn and grow."
Tools
Skills
Work Samples
Wishup Evaluation
Experience
Education
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Tools

Expert

MS ExcelMS OfficeExcelGoogle DocsG MeetAsanaCanvaShopifyMonday.comGoogle CalendarGemini

Good

ApolloAI ToolsMailchimpHubspotGoogle sheets
Skills

Expert

Back-Office OperationsDatabase ManagementE-CommerceMIS ReportingMinutes Of MeetingSummary WritingBusiness Email WritingInbox ManagementCalendar Management

Good

Google ResearchOnline ResearchWeb ScrapingProject ManagementCustomer Support - Chat
Work Samples

Contact Gen Through LinkedIn Sales Navigator

Contact Gen Through Directories

Contact Gen Through Directories

Hubspot - CRM

Excel Management

Quickbooks Management

Wishup Evaluation of Sur***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Fast Learner

Patient

Works Independently

Proactive

Experience
Online Business Manager|Wishup
Aug 2024 - Present
As an Online Business Manager, I handle admin work including inbox management, calendar management and data management. Equipped with Project Management, CRM tools' knowledge.
Senior Associate|HDFC ERGO General Insurance Company Ltd.
Aug 2022 - Aug 2024
My role was to Assess policy terms, evaluate customer modification requests, & determine accurate health/motor renewal premiums.
Customer Support Executive|Majorel India Private Ltd.
Jun 2020 - Jul 2022
As a CSE I used to support ride-hailing clients (riders & drivers) by addressing queries and resolving issues via email.
Tele Marketing Executive|Silaris Informations Pvt. Ltd.
Oct 2019 - Jun 2020
My role as a TME involved me to provide information about card features through outbound communication to customers to schedule appointments with relationship managers.
Education
Master of Arts|Indira Gandhi National Open University
Batch of 2024
Completed Marter of Arta in English to have advanced knowledge in literature and language.
Bachelor of Commerce|Delhi University
Batch of 2021
Studied business fundamentals, including finance, accounting, and management.
Higher Secondary Certificate (Class 12th)|Govt Boys Senior Secondary School
Batch of 2018
Higher secondary completed in commerce to have better understanding of business environment.
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Google ResearchBack-Office OperationsDatabase ManagementE-CommerceMIS ReportingMinutes Of MeetingOnline ResearchSummary WritingWeb ScrapingBusiness Email WritingProject ManagementInbox ManagementCustomer Support - ChatCalendar ManagementApolloMS ExcelMS OfficeExcelAI ToolsMailchimpGoogle DocsG MeetAsanaCanvaShopifyHubspotMonday.comGoogle CalendarGoogle sheetsGemini

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