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Sud***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Online Business Manager at Wishup, skilled in end-to-end ops. Ex-BT (projects) & TCS (QA), focused on customer success, process efficiency, and streamlined execution."
Tools

Expert

ApolloMS OfficeExcelGoogle DocsG SuiteAsanaCanvaChatGPTMonday.comGoogle CalendarSlackGeminiPinterestnotionPipedrive

Good

MailchimpHubspotLinked in Sales NavigatorClickupLusha
Skills

Expert

Google ResearchDatabase ManagementAdministrative WorkMIS ReportingSchedule ManagementTravel PlanningInbox ManagementAI toolsExcel ManagementCalendar Management

Good

Data ProcessingSocial Media ManagementSummary WritingCRM
Wishup Evaluation of Sud***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Communicative

Organized

Perfectionist

Proactive

Experience
Online Business Manager|Wishup
Aug 2024 - Present
Worked with an NPO and a tech firm. Handled admin, event coordination, outreach & research. Managed art programs for kids & AI events. Upskilled on Asana, Motion & Canva.
Project Coordinator|BT Global
Jan 2023 - Jul 2024
Managed end-to-end service requests, ensuring timely delivery, adherence to SLAs, and customer satisfaction through effective stakeholder management and process optimization.
Quality Analyst|Tata Consultancy Services LTD
Jan 2020 - Jan 2023
Quality Analyst at TCS, auditing customer interactions, identifying compliance gaps, and implementing process improvements to enhance customer satisfaction and service quality.
Education
Bachelors in Commerce|Gauhati University
Batch of 2019
Bachelor's degree in Commerce with a specialization in Accountancy.
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