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Pan***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Online Business Manager with strong organizational skills and a background in customer service. Skilled in task coordination, client support, and committed to boosting operational efficiency remotely."
Tools

Expert

QuickbooksMS OfficePinterestExcelG SuiteAsanaCanvaChatGPTHubspotMonday.comZohoPixifiFrontPerplexitySlack

Good

MailchimpnotionGemini
Skills

Expert

Data ProcessingAdministrative WorkOnline ResearchSocial Media ManagementSummary WritingProject ManagementInbox ManagementSales CRMData EntryData ManagementCalendar Management

Good

Email MarketingPresentationsAI toolsExcel Management
Wishup Evaluation of Pan***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Enthusiastic

Patient

Pleasant

Works Independently

Experience
Online Business Manager|Wishup
Sep 2024 - Present
Currently focusing on Executive Assistance tasks like Calendar Management, Inbox organization, travel management, and overseeing daily client operations.
Team Leader|Innover Digital
Nov 2019 - Aug 2024
Managed team operations, motivated agents, resolved escalations, and ensured quality. Communicated with clients regularly, shared performance updates, set goals, and encouraged process improvements.
Customer Service Representative|On Process Technology
Sep 2013 - Feb 2019
Upheld quality standards, met targets, assisted clients with SSP portal and website navigation, validated orders, trained new team members, conducted quality checks, and supported the team.
Senior Associate|Wipro BPO
Aug 2011 - Sep 2013
Maintained high quality standards, met targets, communicated with healthcare professionals on client benefits, managed eligibility checks, processed claims, resolved issues and supported the team.
Education
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