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Ank***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"A seasoned professional with 9+ years of experience in KPO/LPO/BPO, specializing in team management and Generative AI projects and Quality Assurance, well known for my creative solutions."
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Skills
Wishup Evaluation
Experience
Education
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Tools

Expert

CanvaChatGPTGoogle CalendarGoogle sheetsLoom

Good

MS ExcelMS OfficeMailchimpGoogle DocsG SuiteAsanaDropbox BusinessAnydeskZoomGeminiFilmoraAdobe PhotoshopPower BI
Skills

Expert

Database ManagementGraphic DesigningMinutes Of MeetingResearchSchedule ManagementSummary WritingTeam ManagementBusiness Email WritingInbox ManagementExcel IntermediateAI toolsExcel ManagementData EntryData ManagementEmail ManagementCalendar Management

Good

Data ProcessingGoogle ResearchBack-Office OperationsVideo EditingEmail MarketingEvent ManagementMIS ReportingOnline ResearchProblem SolvingTravel ManagementQuality AssuranceProject ManagementAdvanced Google Research
Wishup Evaluation of Ank***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

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Organized

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Experience
Operations Team Leader|TaskUs India Pvt Ltd
Aug 2021 - Oct 2024
- Led two Generative AI projects independently, max 32-members team with high-quality performance - Streamlined and automated daily operations, consistently meeting SLAs, deadlines, KPIs
Associate (Quality Assurance)|AssistClick India Pvt. Ltd., Jabalpur
Aug 2013 - Sep 2020
- Led a 23-member team, managing task allocation and quality reviews of legal documents - Provided training to international interns, presentation on feedback, quality reports, data migration projects
Education
Master of Commerce|Rani Durgavati University Jabalpur
Batch of 2014
Bachelor of Commerce|Rani Durgavati University Jabalpur
Batch of 2009
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Data ProcessingGoogle ResearchBack-Office OperationsDatabase ManagementVideo EditingEmail MarketingEvent ManagementGraphic DesigningMIS ReportingMinutes Of MeetingOnline ResearchProblem SolvingResearchSchedule ManagementSummary WritingTeam ManagementTravel ManagementBusiness Email WritingQuality AssuranceProject ManagementInbox ManagementAdvanced Google ResearchExcel IntermediateAI toolsExcel ManagementData EntryData ManagementEmail ManagementCalendar ManagementMS ExcelMS OfficeMailchimpGoogle DocsG SuiteAsanaCanvaChatGPTDropbox BusinessGoogle CalendarAnydeskZoomGoogle sheetsLoomGeminiFilmoraAdobe PhotoshopPower BI

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