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Wishup Evaluation of Ank***
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Experience
Online Business ManagerWishup
Dec 2024 - Present
- Managed operations for a US-based pharmaceutical logistics business
- Daily dispatch planning,
- Inbox, emails and calls support for smooth operations
- Helped in process automation and CRM updates
Operations Team LeaderTaskUs India Pvt Ltd
Aug 2021 - Oct 2024
- Led two Generative AI projects independently, max 32-members team with high-quality performance
- Streamlined and automated daily operations, consistently meeting SLAs, deadlines, KPIs
Associate (Quality Assurance)AssistClick India Pvt. Ltd., Jabalpur
Aug 2013 - Sep 2020
- Led a 23-member team, managing task allocation and quality reviews of legal documents
- Provided training to international interns, presentation on feedback, quality reports, data migration projects
Education
Master of CommerceRani Durgavati University Jabalpur
Batch of 2014
Bachelor of CommerceRani Durgavati University Jabalpur
Batch of 2009
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